ResponsibilitiesVenice Family Clinic is a community health center whose mission is “To provide quality primary health care to people in need.” Venice Family Clinic cares for over 27,000 low-income patients in over 120,000 visits annually who might otherwise go without critically needed health care services.
Venice Family Clinic has fourteen locations with over 420 staff, 1,300 volunteers, and a budget of $70 million.
We provide high quality, comprehensive primary and specialty health care, dental, mental health, substance use treatment and child development services to underserved individuals and families on the Westside of Los Angeles.You will independently schedule patients based on departmental guidelines established by the supervisor.
Work will be reviewed periodically and when it represents deviation from standard guidelines.Qualifications2 years work experience in a Medical Clinic setting
– Required.Work experience in high volume call center
– Preferred.
Bilingual English/Spanish communication skills 100%
– required.Oral communication skills to receive and convey information clearly and concisely
– Required.Good interpersonal skills to interact effectively with callers and staff
– Required.Knowledge of major medical insurance plans, Managed Care Plans through Medi-Cal and Covered California coverage and benefits
– Required.Ability to verify insurance coverage via the internet in appropriate websites
– Required.Ability to type with speed and accuracy 45+ wpm
– Required.Working knowledge of NextGen System
– Required.Ability to multi-task and work alone or as part of a team
– Required.Ability to set priorities and organize workload to optimize efficiency
– Required.UCLA is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.