Scion Staffing (www.scionstaffing.com) has been engaged to lead the search for a Patient Care Coordinator for a prestigious private primary care practice in Los Angeles, CA. This is a full-time, onsite, direct-hire position for immediate hire.
As a Patient Care Coordinator, your role goes beyond that of a traditional office assistant. Not only are you responsible for standard administrative functions (e.g., scheduling, billing, patient communication, and EMR organization), but as this is a growing practice, you must also be constantly thinking of ways we can improve operationally in support of exceptional care delivery. You will consistently deliver concierge-level services for our patients and doctor teams, really get to know our patients, properly organize and prioritize projects, and stay two steps ahead of any issues.
What You Bring
- 3-5 years of professional experience, including minimum 2 years in medical
- Proven track record of providing extraordinary customer service
- High energy and enthusiasm, including a passion for our mission
- Tenacity to follow through and close the loop on both quick and long-tail responsibilities
- Excellent verbal and written communication skills
- Exceptional ability to multi-task and properly self-prioritize, with efficiency and high productivity
- Adept with technology applications and services
What You Will Do
- Concierge services for patients, comprised of helping with prescriptions, patient interface with other offices and hospitals, appointments, follow-ups, tracking appointments, facilitating patient needs, and developing a sincere relationship
- Respectful, responsive email and phone communication with both prospective and current patients
- Warmly greet and help patients with check in/out
- Schedule appointments for physician with corresponding reminders
- Coordinate and track outside consults, tests, and imaging studies for patients
- Obtain prior authorizations for prescriptions and diagnostic companies
- Upload labs and other outside documentation into Electronic Medical Record (EMR)
- Answer and triage phone calls
What You Will Get
- The opportunity to significantly contribute to an innovative, growing medical practice that delivers disruptive, cutting-edge, personalized medicine
- To gain exposure to all aspects of practice development and maintaining customer relations
- To grow professionally, creatively, and personally in a low-stress but productive and passionate business environment
- Full-time position includes a competitive starting salary, commensurate with experience and skills, plus 401(k), health benefits, paid time off, and most importantly, the time to provide outstanding care for patients and work with great colleagues
How To Apply
For immediate consideration apply online at https://www.scionstaffing.com/job/7522
About Our Firm
Scion Staffing is a top staffing agency and executive search firm, connecting leading companies and organizations with impeccable talent throughout the West Coast. Through our innovative team building and staffing solutions, we bridge the gap in temporary staffing, as well as contract-to-hire employment, contingent search, and executive searches. The Business Times has recognized us as a top staffing from 2010-2021, and our clients return to us for a variety of opportunities.
Scion Staffing is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent.