Milwaukee Eye Care is looking for a motivated and energetic associate to join our team.
Under the direction of the LASIK Manager, the Patient Care Coordinator is responsible for the front-line patient inquiries regarding LASIK surgery and Dry Eye treatments.
The Patient Care Coordinator is highly visible with extensive patient contact requiring a professional appearance and demeanor at all times.
The ideal candidate is someone who has a strong desire to help patients improve their lives.
Job Responsibilities
· Providing superior patient care with excellent communication
· Handles LASIK and Dry Eye phone and email inquiries
· Educating patients by providing information regarding LASIK & Dry Eye treatments
· Counseling patients on financial responsibilities and fielding insurance questions
· Explain and handle patient consent forms
· Request medical records from referring doctors
· Preparing charts for various treatments
· Scheduling surgeries and post-operative visits
· Follow-up communication on potential LASIK Candidates
· Other administrative duties as assigned Skills
· Ophthalmic or Optometric experience preferred
· Attention to detail
· Ability to work independently
· Well-organized
· Excellent computer skills
· Patient-Friendly personality
· Problem-solving
· Ability to add, subtract, multiply, and divide in all units of measure
· Outstanding follow-through
· First-class ability to build rapport with patients Benefits
· Health Insurance
· Dental Insurance
· Vision Benefits
· Short-term Disability
· Retirement Plan with Employer Match
· Paid Time Off
· Holiday Pay