Job Location: Los Angeles, CA 90026 Will include expansion sites.
Reports to (title): Vice President Operations
Department: Community Clinic
Supervises: Yes
Working title: Medical Director
Classification: Exempt
Salary Range: $210,000 Negotiable DOE/DOQ
Status: Regular
Hours/Week: 40+
Effective Date: October 2021
Type of Position: Full-time
Revised Date: October 2021
POSITION SUMMARY
The Medical Director is a physician who serves as the clinical leader and oversees the medical aspect of services provided by the United American Indian Involvement, Inc., Community Clinic(s) (UAIICC), and the American Indian Health Project (AIHP). The Medical Director actively participates in the planning, implementation, and evaluation of services for the UAII clientele. The incumbent will develop and implement policies, procedures, and best practices to assure the clinic complies with all federal, state, and local laws, in addition to contracts, grants, and accreditations. The Medical Director is responsible for the day-to-day oversight, which includes the delivery of high-quality primary care and health-related medical services.
ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES
• Administer direct patient care, including health maintenance, early diagnosis, treatment, and follow up services to patients
• Give emergency care as required and after-hours on-call phone coverage
• Develop and maintain clinical policies, procedures, and protocols following all licensing, certification, and accreditation standards, including standing orders for UAIICC
• Investigate and respond to complaints regarding clinical care and resolve those complaints promptly
• Provide medical leadership and supervision to ensure that UAIICC staff and the AIHP clinical staff has the direction, training, and support needed to perform their jobs
• Responsible for all providers hired, contracted, or volunteered, ensuring they meet the qualifications and credentials
• Facilitate the peer review process for all clinical staff
• Assist the AIHP in developing a plan for contract sustainability, management, and growth
• Forecast UAIICC’s finances (medical supplies, equipment, staffing, services, Third-Party Revenue)
• Develop goals and objectives for a UAIICC strategic plan, including strategies and activity completing assigned objectives
• Assist UAIICC in securing accreditations and awards to provide higher billing rates
• Identifies Quality Assurance issues and works with staff to make corrective actions and necessary improvements, including but not limited to directing quality improvement activities and facilitating Quality Assurance Committees for the UAIICC
• Supervises house service providers in the development, implement and monitor an individual care plan for each client, including referrals
• Integrate and synchronize services within all programs of UAII
• Report quarterly or as requested to the UAII Board of Directors current government performance measures
• Participate in the development and maintenance of a disaster preparedness plan for the agency and UAIICC as appropriate
• Responsible for the maintenance of Infection control policy, procedures, and practice implementation
• Represent both UAII and clients in medical and regulatory communities
• Establish and maintain a professional network of current local, regional, and national health care issues and trends
• Collaborate within UAII and outside resources to promote access to care regarding patient services
• Work independently and as a team member; who consistently demonstrates professionalism, courtesy, efficiency, excellent internal and external customer service, high ethical standards, and behavior that contributes to harmonious relationships
• Maintain strict confidentiality of client and personnel information adhering to HIPAA, professional codes of conduct, conflict of interest, State of C.A. regulations, Privacy Act, and UAII policies and procedures
• Keep VPO informed of activities, pending issues, and potential problems
• Adhere to UAIICC’s policies and procedures in a manner that embodies the agency’s philosophy
MINIMUM QUALIFICATIONS
Experience & Qualifications:
• Minimum four (4) years working directly with patients, community health preferred.
• Minimum two (2) years administrative experience, including direct supervision of staff
Required Education:
• Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree
• Successful completion of a Family Medicine or combined Internal Medicine/Pediatrics residency or other relevant primary care residency.
• Continuing Education required
Certifications:
• Current unrestricted California Physicians license
• Current Board Certification in Family Medicine or combined Internal Medicine/Pediatrics
• Referral or admitting privileges at one or more inpatient facilities
• Drug Enforcement Administration (DEA) Registration
• Pediatric Advanced Life Support (PALS) Certification
• Advanced Cardiac Life Support (ACLS) Certification
Confidentiality:
• Maintain strict confidentiality of client and personnel information adhering to HIPPA, professional codes of conduct, State of CA regulations, Privacy Act, and UAII policies and procedures
• This position has access to sensitive information, and a breach in confidentiality will be grounds for disciplinary action up to and including immediate termination
Communication/ Interpersonal Skills:
• Possess the ability to communicate with others in a courteous and professional manner
• Proficient in English
• Demonstrable ability to lead workshops in a public forum
• Ability to treat people with dignity, respect, compassion at all times
• Requires the ability to interpret and apply medical policy and provide guidance to others
• Willingness to work with culturally diverse populations of all ages
Technology Skills:
• Electronic Health Records and Clinical Application
• Working knowledge of Microsoft Office, Google Suite, and general email etiquette.
Other Skills:
• Responsible for maintaining valid licensure and ensuring timely completion of appropriate Continuing Education Units for renewal of license annually.
• Commitment to patient care and community health
• Requires analytical skills to evaluate data from various sources to identify trends and issues
• Available and willing to travel as needed
• Available to work evening and weekend hours as needed
• Availability when not on-site for consultations and medical management
• Willingness to learn new skills and participate in training sessions relevant to the position
POSITION PREFERENCES
• Experience working with the American Indian/Alaskan Native community
• Experience working with nonprofit organizations, community groups, and performance-based government contracts.
• Knowledge of Indian Self-Determination and Education Assistance Act (Public Law 93-638)
• Knowledge of Title V of the Indian Health Care Improvement Act (Public Law 94-437)
• Knowledge of the Affordable Care Act (Public Law 111-148)
WORK ENVIRONMENT
Work environment:
The work environment characteristics described here represent those employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate.
Physical demands:
The physical demands described here represent those that an employee must meet to perform the primary functions of this job successfully. While performing the duties of this job, the employee is required to stand, walk frequently, sit, bend, twist, talk, and hear. There are prolonged periods of sitting, keyboarding, reading, and driving or riding in transport vehicles. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with staff and vendors.
UAII will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities if it can do so without undue hardship.
Mental demands:
There are several deadlines associated with this position. The employee must also multi-task and interact with various people on various and, at times, complex issues.
The incumbent must have successful coping mechanisms to cope with the mental demands of the Medical Director position, including but not limited to high stress and anxiety-provoking situations.
PERFORMANCE EXPECTATIONS
In the performance of their respective tasks and duties, all employees of United American Involvement, Inc. (UAII) are expected to conform to the following:
• Uphold all principles of confidentiality and patient care to the fullest extent
• Meet or exceed the performance standards as set by your supervisor
• Interact in an honest, trustworthy, and dependable manner with clients, employees, and vendors
• Possess cultural awareness and sensitivity
• Adhere to all professional and ethical behavior standards as outlined in UAII’s Employee Handbook
EQUAL EMPLOYMENT OPPORTUNITY
United American Indian Involvement, Inc. (UAII) provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
UAII abides by the mandates of the ADEA and the Fair Employment Housing and Housing Act (FEHA)-protecting individuals 40 years and older-and considers age a non-merit factor in all employment decisions and considerations.
UAII abides by the mandates of the ADA and FEHA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, UAII will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities if it can do so without undue hardship. Applicants and employees may request accommodations for a disability at any time in the application process or during employment.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
OTHER EMPLOYMENT REQUIREMENTS
• Eligibility to work in the U.S.
• Fingerprint clearance
• Annual negative T.B. test result on file
• Fully vaccinated for COVID-19
• Pass a post-offer drug test
• Maintain a valid C.A. driver’s license
• Maintain auto insurance coverage
BENEFITS
UAII offers a comprehensive and robust benefits package that includes:
• Medical, Dental, Vision
• Company-paid Short-Term & Long-Term Disability
• Company-paid Basic Life Insurance and AD&D
• FSA Medical and Dependent Care
• 403(b) Retirement Plan with Employer Match
• Aflac
• LegalShield
• TotalCare Employee Assistance Program
• 10 Vacation Days (first year)
• 12 Paid Holidays
• 3 Personal Days
• 7 Sick Days
• Bereavement and Jury Duty paid leave
• Wellness Program
Disclaimer: This position description has been designed to indicate the general nature and work performance of employees in this position. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.
Employment Type: Full Time
Years Experience: 3 – 5 years
Bonus/Commission: No