Description:
JOB SUMMARY
The medical assistant level I performs all aspects of the medical assistant role and is fully competent in the clinical needs/functions for assigned clinic. A medical assistant level I is expected to perform in accordance with established policies, procedures and regulations. Deliver medical care services to patients in an efficient and professional manner. They are to always remain aware of patient confidentiality and interact with fellow staff in a patient, courteous, and tactful manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Clinical Duties:
- Demonstrates a high degree of accountability with increasing responsibilities
- Performs delegated work with minimal oversight
- Flexibility to meet the changing needs of the patients and the clinic
- Patient Relations
- Assures timeliness of services rendered to patients
- Clearly informs patient the name of provider who will render services
- Arranges for and assists patients in understanding instructions for all ancillary services
- Listens to complaints from patients regarding services rendered
- Demonstrates adequate triage technique in handling telephone calls from patients and inquiries regarding services rendered
- Appropriate management of filing records, recording telephone calls and prescription refill information in electronic medical records
- Checks floor stock and sample medications, discards expired medications appropriately, re-orders as needed
- Demonstrates accurate knowledge in management of emergency situations
- Assists patient to room
- Looks after patient’s comfort while on premises
- Maintains availability to examining Provider as needed.
- Accurately performs visual testing and on-site testing.
- Accurately file all patients’ lab results, x-ray, EKG, SCANS and all miscellaneous documents after doctor signs off
- Assists providers in all medical examinations
- Collection of all specimens, including cultures, for laboratory processing
- Assists in minor surgery, positioning and draping patient, passing instruments
- Inventory, Ordering, Facility Maintenance
- Screens telephone calls for referral and takes messages for provider
- Under the direction of the provider an MA may administer injections of scheduled drugs, including narcotic medications, only if the dosage is verified by the provider prior and the injection is intradermal, subcutaneous, or intramuscular.
- Compiles and condenses technical and statistical data for reports and records.
- Updates and maintains required logs
- Translates for provider and office staff as requested
- Assists in preparation of office for a site review and audit
- Performs tasks under the direction of provider and management
- Calls in prescriptions or prescription refills under the direction of the provider
- Performs related work as required
- Maintains patient care areas as follows:
– Cleans (daily) all community areas
– Cleans immediately following infectious exposure
– Inventories supplies daily and orders as appropriate
– Maintains patient confidentiality at all times
- Provide reproductive health counseling ( title X services )
- Participate in huddles with provider MA team
- Conducting chart prep (to ensure that patients file are complete for patient care on day of appointment, including Standing Order Sets based on Clinical Guidelines)
- Motivational interviewing
Administrative Duties:
- Schedules appointments
- Registers patient data in computer
- Sends appropriate information to various departments and medical offices
Organizational Activities:
- Knows rules and procedures for request for Information.
- Knows rules and procedures for release of information.
- Acquires appropriate signatures.
- Ascertains that Provider or manager is aware of request for information.
- Submits appropriate information per above procedure.
- Reports equipment or supply needs to Administrator.
- Reports malfunctioning equipment.
- Maintains general office equipment, i.e., Xerox, typewriters, Computer, Printers, CPR carts, emergency supply and auxiliary services
Marketing Activities:
- Maintains computerized files of patients, including updated names, addresses, telephone numbers, etc.
- Conducts mailings to patients.
- Performs calls to patients for recall purposes.
- Attends health fairs/events.
- Plans for event and prepares necessary items required to conduct successful event.
- Communicates effectively with event attendees, explains services, and schedules appointments.
- Works with Management in creating/reviewing necessary collateral materials.
- Other duties as assigned.
Mission, Vision & Core Values:
- Commitment to perform all job responsibilities in accordance with the philosophy and mission statement of CCHC. Honest, ethical, professional behavior is a condition of employment.
Requirements:
QUALIFICATIONS
- High school diploma or its equivalent
- Medical Assistant Certificate
- 2 years experience in a physician practice office
- CPR Certified
- Certification through AAMA preferred
- Pass CCHC’s competency testing and evaluation as required for the corresponding MA level.
PAY RATE: $19-22/hr
BENEFITS:
Medical, Dental and Vision – 100% paid by Employer
Life Insurance and Accidental Dismemberment – 100% paid by Employer
Paid Holidays
Paid Time Off
401K
401K Matching
Flexible Spending Account
Fringe
Supplemental Insurance
PI207451464