Responsible for providing exceptional Guest Service while providing massages/other related services to Guests for therapeutic and remedial reasons, administering body conditioning treatments by applying various approved products.Responsibilities :* Provide consistent professional massage treatments in accordance with Tenaya Stone Spa protocols and accepted certification practices* Ability to effectively perform all spa treatments and services as defined by the position being performed* Ability to properly apply oils, lotions, and other appropriate products* Properly care for equipment and use proper amounts of products to be cost effective* Uphold the standards of sanitation and sterilization as directed by law and the spa?s policies and procedures* Perform prep work and properly clean and restock room as required* Actively promote spa, treatments, services, sessions and retail as well as programs and promotions* Handle Guests questions and concerns professionally and courteously* Provide accurate and immediate responses to all requests by Guests ensuring complete Guest satisfaction* Attend mandatory training to maintain knowledge of current spa policies, procedures and trends* Must be able to perform all massage treatments offered by Tenaya Stone Spa* Additional leadership opportunities may be available that would require completion of an additional practical/ assessmentBasic Qualifications :* Must currently hold and maintain state Massage Therapist license (with state of California)* Previous experience in a spa or hotel environment* Ability to handle difficult/sensitive situations independently, while confidently utilizing service recovery methods* Possess complete knowledge of all services and products while educating Guests* Strong verbal communication skills* Must have enthusiasm and possess excellent guest service skills* Receptive to special requests and proactive in anticipating Guests needs* Knowledgeable about The Disneyland Resort and surrounding areaPreferred Qualifications:* Previous leadership experience in a spa environment* Basic computer knowledgeAdditional Information :SCHEDULE AVAILABILTYOur Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year* Casual Regular Cast Members must be available to work Friday evenings/Saturday/Sundays and all peak seasons* Available to work all holidaysSUBMITTING YOUR APPLICATIONAfter clicking ?Apply for this job? below, the employment application will open in a new window. Please complete ALL pages of the application by clicking ?Next? on each page, then ?Submit? on the final pageKeyword: Dlr Casting, dlrcasting, Disneyland Resort Casting Hourly Jobs, DLRSpa, DLR Spa