OverviewCHA Hollywood Presbyterian Medical CenterCHA Hollywood Presbyterian Medical Center (HPMC) is an acute care facility that has been caring for the Hollywood community and surrounding areas since 1924.
The hospital is committed to serving local multicultural communities with quality medical and nursing care.
With more than 500 physicians representing virtually every specialty, HPMC strives to distinguish itself as a leading healthcare provider, recognized for providing quality, innovative care in a compassionate manner.HPMC is part of a global healthcare enterprise which owns and operates general hospitals throughout Korea, numerous research centers in the U.S.
and Korea including a medical university, and CHAUM (a premier anti-aging life center).Professional RequirementsPosition Summary:The Manager of Physician Relations is responsible for executing all strategies to enhance relations between potential and current medical staff members.
This will include implementation of a physician outreach and retention program and ongoing identification of new physicians for recruitment or redirection from other facilities into key service lines.
The primary responsibility of this position is to develop and maintain strong referral relationships between the hospital and community-based physicians throughout the region.
The overall goal of the position is to increase visibility of hospital services, increase referrals and decrease outmigration.* Reports to work on time and as scheduled, completes work within designated time.* Attends staff meetings and actively participates, reads and returns all staff meeting minutes.* Actively participates in performance improvement and continuous quality improvement (CQl) activities.* Demonstrates an understanding of the procedures for reporting and responding to facility emergencies such as fire, and disruption in utilities and hazardous materials spills.* Demonstrates knowledge of equipment capabilities, limitations, and appropriate/special applications.* Demonstrates the ability to access and use computer systems.* Communicates with physicians, administrative staff, co-workers, and patients/families in a respectful and caring manner.* Demonstrates a positive professional image; performs responsibilities in a professional manner; demonstrates flexibility in the provision of patient care/service; utilizes a collaborative approach with co-workers.* Demonstrates a positive professional image; performs responsibilities in a professional manner; demonstrates flexibility in the provision of patient care/service; utilizes a collaborative approach with co-workers.* Demonstrates flexibility in the work setting with changing assignments, varying staffing levels and patient care environments, and completes work on time.* Consistently demonstrates critical thinking and problem solving skills.* Assists department management in the resolution and evaluation of problem situations.* Assumes other duties as required.QualificationsMinimum Education:* B.S./B.A.
Degree required in Marketing, Business, or health care related field.Preferred Education:* Masters degree preferred.Minimum Work Experience and Qualifications:* Minimum of five (5) years experience in a related field, such as physician relations, network development, medically-related sales, or a similar role in a hospital or other healthcare setting.
Experience with post-acute facilities a plus* Extensive contact with the public, physicians, and other departments.* Must have strong interpersonal skills, be independent and to function in unstructured work environment.* Demonstrates effective leadership and oral and written communication skill with all levels of personnel, physicians, patients, and family.* Must be a self-motivator, be disciplined, have excellent time management skills and be able to handle multiple tasks.* Must have outstanding analytical skills –
– ability to evaluate action plans and effectively determine where focus needs to be placed related to volume trends.* Possesses and demonstrates excellent organizational, interpersonal, facilitation, oral and written communication skills.* Ability to work independently with minimal supervision.* Ability to communicate effectively verbally and in writing.* Must be able to work in a union environment.Required Licensure, Certification, Registration or Designation:* Current Los Angeles County Fire Card required (within 30 days of employment).Disclaimer, Compliance and Service Language:DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by incumbents assigned to this job.
This is not intended to be an exhaustive list of all the responsibilities, duties and skills required.
The incumbent may be expected to perform other duties as assigned.COMPLIANCE & INTEGRITY: Consistently supports compliance and the Hollywood Presbyterian Medical Center’s Code of Conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licensure requirements (if applicable), and Hollywood Presbyterian Medical Center’s policies and procedures.Models and reinforces ethical behavior in self and others in accordance to the Code of Conduct; adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty; shows consistency in words and actions; follows through on commitments.
All Directors, Managers and Supervisors are accountable for communication, implementation, enforcement, monitoring and oversight of compliance policies and practices in their departments.SERVICE & QUALITY: In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Hollywood Presbyterian Medical Center, as well as specific departmental/organizational initiatives.
Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our patients, and to purchasers, contracted providers and vendors.WORKPLACE SAFETY: In addition to defined working conditions and physical requirements, employees are accountable for working safely; following established policies & procedures; utilizing all designated protective personal equipment (PPE) and/or safety equipment assigned for task; and reporting all injuries and hazards to their supervisor immediately.
Supervisors and Managers are accountable for ensuring the safety performance of employees; applying consistent practices in compliance with federal, state and local regulations; providing guidance to maintain a safe and healthy work environment.Hollywood Presbyterian Medical Center is an equal opportunity employer committed to a diverse and inclusive workforce.
Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.External hires must pass a background check/drug screen.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the Los Angeles Fair Chance Ordinances.