POSITION SUMMARY The licensed vocational nurse renders professional nursing care to patients at the Ambulatory Clinic. The LVN will also assume the role of patient advocate and liaison between the physician and patient. This person will be responsible for delivering services that meet or exceed professional, organizational, community and regulatory standards and provide superior customer satisfaction. The position of licensed vocational nurse will also demonstrates good judgment in conveying patient information to practitioners at all locations while marinating patient/staff/and practice information confidently. They will work collaboratively with the Department Managers/Director. ESSENTIAL DUTIES AND RESPONSIBILITIES Patient advocate- ensures a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patients’ physician or mental wellbeing, safety, or dignity. Ability to utilize good clinical judgment to deal tactfully and effectively with patients and their families, other employees, practitioners and other medical professionals Demonstrates knowledge of anatomy and physiology, patient care standards as dictated by the nursing licensing board of the State of California, and standard knowledge of basic CPT and ICD-10 coding. Under supervision of physician, gives results of pathology, radiology, laboratory, and other diagnostic tests. Accurately records and maintains documentation of telephone encounters and onsite patient conversations, including chief complaint, verbal history of present illness with date of onset, symptoms including pain, bleeding and retention assessment, update of medications and allergies, and limited physical examination, adhering to scope of practice guidelines of the State of California. Communicates with new patients as to severity of problem and, in conjunction with the physician and/or midlevel, conveys urgency of appointment to scheduling staff, Documents relevant material in medical record and forwards pertinent notes to physician for review and signature Instructs patients on procedures, studies and consults Demonstrates knowledge of OSHA Demonstrates knowledge and skills necessary to provide age-specific appropriate care. Maintains clinical and administrative confidentiality with the Practice and the community. Performs other duties as required. POSITION REQUIREMENTS A. Education High school diploma or GED. B. Qualifications/Experience 2 year of LVN clinical experience required. Preferrably in surgical office-based nursing, emergency room or operating room nursing. Environment that included clinical and clerical duties. Valid California Vocational Nursing license IV and Blood Draw Certification required. BLS for Healthcare Provider from the American Heart Association Crisis Prevention Intervention (CPI) within 90 days. C. Special Skills/Knowledge Must be able to respect and maintain highly confidential information. The ability to engage in reasoned dialogue on complex, difficult, or emotional issues, to be flexible, actively listen, and affect change. Able to give constructive feedback in a supportive manner. Ability to effectively work independently and as a member of a team, quickly build strong working relationships, demonstrate a high-level of integrity, and establish a proactive approach to customer service. Ability to pay attention to detail with excellent prioritization and organization skills. Self-starter with strong project management skills and ability to follow through. Demonstrated adaptability and flexibility to changes and response to new ideas and approaches. A working knowledge of Microsoft Office Products (Outlook, Word, Excel, and PowerPoint) working knowledge of Kronos is a plus. This professional must possess intermediate math skills, excellent written and verbal communication skills. Equal Rights Employer Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws. This application is intended for use in evaluating your application for employment. Please click the link below to view the E-verify or Right to Work information. E-Verify/ Right to Work MLK Community Healthcare 1680 E 120th Street Los Angeles, CA 90059 Tel: 424-338-8000 Email: info@mlkch.org www.mlkch.org