ADP is hiring a Relationship Consultant I.
In this position, you will work with a team of client management experts to ensure client satisfaction.
From proactive outreach to product escalations, you will act as a liaison with our clients, enhancing the relationship, building trust and securing a long-term relationship.Unlock Your Career Potential: Relationship Management at ADP.
Relationships matter.
That’s why at ADP, one of the world’s largest providers of workforce solutions, we have an entire team dedicated to developing and enhancing our client relationships.
From day one, we start by taking the time to understand our clients’ business and their unique needs.
From there we work to build and maintain a high level of trust that drives satisfaction levels unheard of in our industry.
Do you have a passion for working directly with clients to maximize their success?
If so, we have the role for you.At ADP we are driven by your success.
We engage your unique talents and perspectives.
We welcome your ideas on how to do things differently and better.
In your efforts to achieve, learn and grow, we support you all the way.
If success motivates you, you belong at ADP.We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.RESPONSIBILITIES:Develop strong, positive relationships with clients by providing strategic support of their initiativesBuild and enhance business partnerships by building trust with key client decision makersMaintain effective client relationships by ensuring product and service offerings are in line with client expectationsApply industry and practitioner knowledge to understand and support client business objectivesMaximize client retention by working with clients and ADP management to resolve any issues that arise and are in our controlAct as a liaison between client and ADP, collaborating with other ADP teams including Product Management, Implementation, Sales and moreConduct frequent proactive calls to ensure optimal performance is met along with periodic field reviewsMentor less experienced Relationship ManagersProvide assistance related to reporting, evaluations, trend analysis, education and moreIdentify new service and product opportunities and coordinate with SalesPerform other related duties as assignedQUALIFICATIONS REQUIRED:At least 5 years of experience as a licensed insurance agent.