DUTIES AND RESPONSIBILITIES:
- Clinical
1. Identifies, triages, and manages patients with mental health and behavioral
health conditions in a primary care model working with a team of primary care
physicians and mid level providers.
2. Provides skill training, patient education, and develop specific behavioral change
plans with patients and evaluates patient care plans with primary care team.
3. Assists primary health care providers in recognizing and treating mental
disorders and psychosocial problems.
4. Assesses the clinical status of patients referred by the primary care provider.
5. Assists in the detection of “at risk” patients and prevents further psychological or
physical deterioration.
6. Consults with physician supervisor as necessary and refers cases to specialty
providers as appropriate.
7. Works with primary care team to treat and manage patients with chronic
emotional and/or health problems efficiently and effectively.
h. Assesses for and assists in preventing relapse or morbidity in conditions that
tend to recur over time.
i. Improves clinical outcomes with high prevalence mental disorders.
2. Teaching/Education
a. Teaches patients, families, and staff self-management, prevention, and treatment
enhancement techniques.
b. Provide or coordinate necessary staff training to ensure staff competency and
safety serving behavioral health clients.
c. Responds to patient or co-worker complaints and works toward a positive
resolution of any dispute.
3. Administrative
a. Maintains productivity based on the brief intervention model.
b. Accurately records patient history, exam notes, medication history, on-going care
and referrals in medical record, according to established format.
c. Supervise case coordinator.
d. Attends and participates in meetings and Quality Assurance activities as
required.
e. Assess staff sensitivity and competency with behavioral health issues or in
dealing with behavioral health related emergencies (domestic violence victims,
suicide attempts, etc.)
f. Identifies problems related to patient services and makes recommendations for
improvement.
g. Participates in evaluation of peers and support staff.
h. Other duties assigned by the Medical Director or Chief Executive Officer.