Principal Therapy Consultant, CoreValve – Southern CA
Bring your sales talents to aleader in medical technology and healthcare solutions. Rooted inour long history of mission-driven innovation, our medical technologies opendoors. We support your growth with the training, mentorship, andguidance you need to own your future success. Join usfor a career in sales that changes lives.
CAREERS THAT CHANGE LIVES – POSITION DESCRIPTION:
The Principal CoreValve TherapyConsultant (Sales Representative) achieves sales revenue targets and growsmarket share for a specified geography by promoting, selling and servicingMedtronic CoreValve and related products, post approval, while ensuring safeadoption and growth. The CoreValve SalesRepresentative 3 practices good territory management with strong organization,administration and expense planning and control. The CoreValve Representative is a partner andresource to the CVG field organization and to Catheter Based Therapies (CBT)cross functional teams, including Medical Education, Marketing, Research, andDevelopment.
A DAY IN THE LIFE – POSITION RESPONSIBILITIES:
- Territory Management and Account Development
- Provide quality support to help sites achieve procedural success and for the safe growth of CoreValve
- Develop and post approval, execute strategies and plans to achieve/exceed sales quota for commercial cases. Maintain and expand existing business and develop new business opportunities
- Serve as trusted technical expert for TAVR procedure and products. Provide technical support for TAVR implanting centers, including “scrubbing in” to assist with valve loading and providing technical case support consistent with the instructions for use. Educate sites on proper indications for TAVR procedures
- Probe to understand and confirm customers’ needs, handle objections and gain commitment. Develop and implement strategies to counter competitor messaging
- Educate customers to ensure that products are understood and used effectively
- Represent company at industry conferences and maximize potential by targeting specific customers to gain sales leads, and pursue opportunities to promote the company’s product portfolio
- Knowledge of CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices
- Develop and maintain comprehensive clinical and technical product knowledge. Understands current published TAVR and relevant literature. Recognize and understand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technology improvements and next generation needs
- Technical and Clinical Support
- Provide quality technicalsupport to help sites achieve procedural success.
- Provide technical support toMedtronic employees and implanting teams for CoreValve implant procedures inaccordance with Medtronic guidance
- Provide technical leadershipfor TAVR device procedures. Educateimplanting teams on proper indications for TAVR procedures. Provide support on questions regarding devicesuitability with measuring ability and CT reconstruction expertise. Provide comprehensive technical supportincluding knowledge of imaging modalities (echo/angiography/CT), EKG, bloodpressure, wave forms, and ancillary procedural solutions
- Knowledge of Clinical trialprotocols, and CoreValve and other Medtronic TAVR product IFUs for safe andeffective use of devices
- Develop and maintaincomprehensive clinical and technical product knowledge. Understands current published TAVR andrelevant literature. Recognize andunderstand competitive products, industry trends, and CBT/CVG portfolio. Liaison with R&D for technologyimprovements and next generation needs
- Customer Service
- Ensure maximum coverage of allaccounts within territory geographic areas to maintain optimum level ofexposure and effective time management. Assist with scheduling of cases and proper customer support
- Participate in physiciantraining and case observations when necessary
- Participates in any otherplanned customer education meetings and society conventions
- Respond to customer requestsand resolve complaints in a prompt and effective manner to include properdevice complaint reporting
- Maintain high standards ofpersonal presentation and promote a professional personal and company image
- Assist sites with identifyingroutine implant days and proper case scheduling
- Training, Education and Professional Development
- Develop and maintaincomprehensive clinical and technical product knowledge
- Recognize and understandcompetitive products, features, strengths in relation to the company’s products
- Participate in product andskills development programs, managing own self development
- Resource for R&D forCoreValve improvements and next generation needs
- Assists in training new hiresto Medtronic CBT team
- Helps drive and maintainquality initiatives and global best practice initiatives
- Administrative Responsibilities
- Develop and maintain accurateaccount and territory records
- Responsible for CoreValveinventory at sites to include shipments, usage and return of product
- Responsible for forecastingimplants at sites and obtaining billing PO’s for each case
- Submits accurate and timelyexpense reports
- Report device complaints toproper departments within quality assurance within Medtronic
- Schedules travel arrangementsto ensure multiple objectives are accomplished
- Supports heart teams withappropriate products, clinical literature and pre case planning strategy
- Maintain hospitaleligibility/access with various vendor credentialing services
- Control expenses and adhere tocompany policies and procedures
- Communication
- Identify, establish andmaintain productive working relationships with key decision makers, customersand their staff, administrative staff, etc.
- Maintains a high level ofcommunication with appropriate CVG sales and leadership within assignedgeography
- Plan and implement effectivesales/product presentations to customers
- Develop and maintainproductive working relationships within the company to ensure maximum salessupport and maintain a high level of customer service
- Contribute to the developmentof a strong team effort
- Communicate marketintelligence/competitor activity promptly, including potential sales leads, andinformation regarding product price or account activity to District Manager andClinical or other appropriate company personnel
- Ensure a professional standardof written and verbal communication at all times
MUST HAVE – BASIC QUALIFICATIONS:
IN ORDER TO BE CONSIDERED FOR THIS POSITION, THE FOLLOWING BASICQUALIFICATIONS MUST BE EVIDENT ON YOUR RESUME
- Bachelor’s Degree
- 10+ years medical industrysales experience (selling physician preference products) in hospitalenvironment with 8 years selling to interventional cardiology, interventionalradiology and/or Vascular surgery
NICE TO HAVE – DESIRED/PREFERRED QUALIFICATIONS:
- Demonstrated success in previous sales role; indicating a high level of sales performance, influence and selling skills.
- Exceptional business and clinical acumen with prior experience leading a sophisticated cardiac or endovascular procedure.
- Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology.
- Interventional cardiac or vascular experience (wires, balloons, catheters, stents). Endovascular–specifically Endovascular Aneurysm Repair (EVAR) and Thoracic Endovascular Aneurysm Repair (TEVAR)—or Cardiac surgery, Surgical Aortic Valve Replacement (SAVR) experience preferred.
- Strong, proven medical device sales track record with documented growth and achievements.
- Previous experience communicating product’s market advantages to physicians and hospital administration.
- Experience managing multiple accounts.
- Successful experience launching a new device.
- Experience calling on C-Suite customers.
- Prior experience teaching and educating medical personnel, peers and technical support personnel.
- Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms). Computer proficiency and ability to perform CT reconstruction with CT programs.
- Demonstrated success building strong relationships with key therapy users and employees across organizational level.
- Ability to effectively organize and plan travel schedule with frequent last minute requests.
- Ability to travel with overnight stay up to 50 – 75% of the time (geography variability).
- Previous peer and physician education experience.
- Excellent influencing and consulting skills.
- Excellent interpersonal and written communication skills.
- Ability to make timely and sound decisions.
PHYSICAL JOB REQUIREMENTS:
- The physical demands describedwithin the Responsibilities section of this job description are representativeof those that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions
- While performing the duties ofthis job, the employee is regularly required to be independently mobile. The employee is also required to interactwith a computer, and communicate with peers and co-workers
- Able to lift 20 pounds
- Extended periods of time doingcomputer-based work
- Hearing, sight and speakingability
- Ability to use computers andCT reconstruction programs
- Ability to travel extensivelyby car and plane. Must have valid driver’s license for state of residency and activevehicle insurance policy
- Wear lead apron for longperiods of time (2-3hrs on average)
- Ability to operate a movingvehicle
- Ability to work in Cath Labs orOR’s with radiation exposure
- Ability to conduct company businessoutside of the typical Monday through Friday, 8:00am to 5:00pm, work-schedule
- Must have a valid driver’slicense and active vehicle insurance policy. In addition, your drivingrecord will be reviewed and will be considered as part of your application
- Infectious disease; radiation;blood borne pathogens
- Must be able to wear allrequired personal protective equipment (PPE)
ABOUT MEDTRONIC
Together, we can change healthcareworldwide. At Medtronic, we push the limitsof what technology can do to help alleviate pain, restore health and extendlife. We challenge ourselves and eachother to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.
We can accelerate and advance ourability to create meaningful innovations – but we will only succeed with theright people on our team. Let’s worktogether to address universal healthcare needs and improve patients’ lives. Help us shape the future.
It is the policy of Medtronic toprovide equal employment opportunity (EEO) to all persons regardless of age,color, national origin, citizenship status, physical or mental disability,race, religion, creed, gender, sex, sexual orientation, gender identity and/orexpression, genetic information, marital status, status with regard to publicassistance, veteran status, or any other characteristic protected by federal,state or local law. In addition, Medtronic will provide reasonableaccommodations for qualified individuals with disabilities.
This employer participates in thefederal E-Verify program to confirm the identity and employment authorizationof all newly hired employees. For further information about the E-Verifyprogram, please click here: http://www.uscis.gov/e-verify/employees
The above statements are intended todescribe the general nature and level of work being performed by employeesassigned to this classification. They are not intended to be construed as anexhaustive list of all responsibilities, duties and skills required ofemployees assigned to this position.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here .