Job Location: Los Angeles and Orange County Remote (1 day in office) Reports to (title): CHW Supervisor Department: Workforce Development Supervises: N/A Working title: Community Health Outreach Worker Classification: Non-exempt Salary Range: $22 hourly Status: Short-Term Hours/Week: 40 hours Effective Date: August 2022 Type of Position: Full-time, 12 month grant funded Revised Date: August 2022 POSITION SUMMARY The goal of the UAII Community Health Outreach Worker (CHW) Outreach Initiative is to address disparities in access for American Indians and Alaska Natives (AI/ANs) to COVID-19 response services, including vaccinations, testing, contact tracing, and PPE, as well as promote health literacy for preventive measures and early detection of disease. As members of our integrated health team, UAII CHW will work to improve health outcomes and address the factors that contribute to the social determinants of health which put AI/ANs at a disproportionate risk for contracting COVID-19. You will ensure that messaging regarding Coronavirus, COVID-19, and COVID-19 vaccination is delivered in an efficient, effective, and culturally appropriate manner. The UAII CHW will also educate the public on UAII s integrated health and human services, recruiting eligible individuals and assisting in the registration process when applicable. UAII Community Health Outreach Workers will also work with AI/AN community members using a case-management approach, assisting community members in 1-on-1 appointments to find and utilize needed health and human services. UAII CHW will be crucial in promoting linkages, establishing referrals to partner programs and services when applicable, and following up to ensure clients have received all necessary resources. ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES Amplify approved COVID-19 messaging and provide general COVID-19 educational outreach to the Native American Community Travel throughout Los Angeles and Orange County Conduct in-person, social media, phone call, and email outreach (according to COVID-19 safety regulations) to provide impacted communities with COVID-19 information about testing, contact tracing, quarantine/isolation, vaccinations, and referrals for other resources Deliver culturally appropriate case management for follow up with eligible participants Provide accurate information regarding COVID-19 vaccines and vaccine safety (what it is, understanding rollout and timeline, description of the different vaccines, how to register when you re eligible, actively registering eligible individuals in high need communities, accessing vaccine distribution sites, review of potential vaccine reactions, and aftercare guidance if a reaction occurs) Promote UAII services and recruit eligible Native Americans living in Los Angeles and Orange County to enroll in UAII services Provide UAII clients and Native American community with linkages to care, support services, and connections to other health and human services when needed Conduct at-home and clinical visits with community members to ensure adequate access to health resources and services Distribute PPE to the Native American community in Los Angeles and Orange County Utilize cloud-based data entry systems to accurately document, track, and measure CHW outreach efforts include learning, navigating, and using new applications/software for phones (Android/iPhone) and computers (Microsoft) Comply with Center for Disease Control (CDC) and UAII training regarding confidential information related to personal information Accept responsibility for other duties, as assigned MINIMUM QUALIFICATIONS Experience & Qualifications: Must be Fully Vaccinated against COVID-19 Case Management Experience (1 year) Outreach or Marketing Experience (1 year) Data Entry Experience (1 year) Access to private transportation Ability to schedule various meetings to discuss the Outreach objectives Ability to explain complex health concepts both 1-1 and in groups Ability to research and provide referrals to health and human services based on client s needs The ability to travel throughout Los Angeles and Orange County for outreach, meetings, and supply pick up Customer Service Skills Strong Communication Skills Time Management Skills Quick Learner with the ability to work remotely when necessary Able to work independently and as a team member who consistently demonstrates professionalism, courtesy, efficiency, excellent internal and external customer service, high ethical standards, and behavior Prior knowledgeable to the needs of the American Indian community/culture Computer Literacy: Must know how to use a computer, mobile phones (Android or Apple) Microsoft Office, and Google Suite Required Education: High School Diploma Required, Bachelor s Degree preferred Certifications: N/A Confidentiality: Maintain strict confidentiality of client and personnel information adhering to HIPAA, professional codes of conduct, State of CA regulations, Privacy Act, and UAII policies and procedures This position has access to sensitive information, and a breach in confidentiality will be grounds for disciplinary action up to and including immediate termination Communication/ Interpersonal Skills: Communicate and deal effectively with people in a professional and courteous manner verbally and in writing Proficient in English Technology Skills: Working knowledge of Microsoft Word, Excel, and PowerPoint Working knowledge of Google (Mail, Calendar, Drive) Other Skills: Available and willing to travel as needed by funding sources Available to work evening and weekend hours as needed Willingness to learn new skills and participate in training sessions relevant to the position POSITION PREFERENCES Experience working with the American Indian/Alaskan Native community Experience working with nonprofit organizations, community groups, and performance-based government contracts Previous experience working in community outreach or recruitment Previous experience working in community outreach or recruitment Knowledge of Indian Self-Determination and Education Assistance Act (Public Law 93-638) WORK ENVIRONMENT Work environment: The work environment characteristics described here represent those employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. Physical demands: The physical demands described here represent those that an employee must meet to perform the primary functions of this job successfully. While performing the duties of this job, the employee is required to stand, walk frequently, sit, bend, twist, talk, and hear. There are prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and move up to 15 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with staff and vendors. The employee must be able to access and navigate each department at the organization s facilities. UAII will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities if it can do so without undue hardship. Mental demands: There are several deadlines associated with this position. The employee must also multi-task and interact with various people on various and, at times, complex issues. PERFORMANCE EXPECTATIONS In the performance of their respective tasks and duties, all employees of United American Involvement, Inc. (UAII) are expected to conform to the following: Uphold all principles of confidentiality and patient care to the fullest extent Meet or exceed the performance standards as set by your supervisor Interact in an honest, trustworthy, and dependable manner with clients, employees, and vendors Possess cultural awareness and sensitivity Adhere to all professional and ethical behavior standards as outlined in UAII’s Employee Handbook Work independently and as a team member; consistently demonstrate professionalism, courtesy, efficiency, excellent internal and external customer service, high ethical standards and behavior that contributes to harmonious relationships. EQUAL EMPLOYMENT OPPORTUNITY United American Indian Involvement, Inc. (UAII) provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. UAII abides by the mandates of the ADEA and the Fair Employment Housing and Housing Act (FEHA)-protecting individuals 40 years and older-and considers age a non-merit factor in all employment decisions and considerations. UAII abides by the mandates of the ADA and FEHA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, UAII will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities if it can do so without undue hardship. Applicants and employees may request accommodations for a disability at any time in the application process or during employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. OTHER EMPLOYMENT REQUIREMENTS Eligibility to work in the US Fingerprint clearance Annual negative TB test result on file Pass a post-offer drug test Maintain a valid CA driver’s license if driving for the company Maintain auto insurance coverage if driving for the company Proof of vaccination status against COVID-19 (including booster) BENEFITS UAII offers a comprehensive and robust benefits package that includes: Medical, Dental, Vision Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance Plans Company-paid Short-Term & Long-Term Disability Company-paid Basic Life Insurance and AD&D FSA Medical and Dependent Care 403(b) Retirement Plan with Employer Match LegalShield TotalCare Employee Assistance Program 12 Vacation Days (first year) 12 Paid Holidays 3 Personal Days 7 Sick Days Bereavement and Jury Duty paid leave Wellness Program Disclaimer: This position description has been designed to indicate the general nature and work performance of employees in this position. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed. Employment Type: Full Time Years Experience: 1 – 3 years Salary: $22 Hourly Bonus/Commission: No
Associated topics: administrative and operational support, administrative associate, administrative coordinator, clergy, database, database administrator, management support, operational assistant, recruiter, recruitment