Clinical Applications Consultant – Medical Device

Overview:Applications Consultant Acute Care Diagnostics Los Angeles, CA TerritoryWe have a powerful 50-year history, and we’re entering an exciting new wave of Heath Tech innovation. Our top priority is improving global health through technology and focusing on solutions that will drive Werfen – and patient care – into the future. Operating in over 30 countries with nearly 6,000 global employees. Our research, our equipment, and our people make a true difference because we never lose sight of what our vision really is – Powering Patient Care across the world.Werfen is constantly driving innovation, excellence, and quality in everything we do. That’s why we understand the importance of powering employee care by equipping our team with the tools to be successful both personally & professionally. Amazinghealth care benefits, industry leading 401k match, and worldwide career opportunities are just part of the package we offer.Be one of the innovators in our journey and apply now!Amazing Total Rewards for our Sales & Applications Consultants!Generous Base Salary + Incentive CompensationCompany Vehicle with Personal Use AllowancePhone & Internet Reimbursement8% 401k Match (dollar for dollar!)Comprehensive Health Care BenefitsCompany paid Life InsuranceFlexible Spending Account (FSA)Tuition ReimbursementTalk to your recruiter for full offerings!Position SummaryResponsible for ensuring total customer satisfactions within the Werfen installed base. Performs installations, validations/verification and training on Werfen analyzers. Provides on-going clinical support, customer education and consults with customers regarding matters of regulatory requirements and compliance.Responsibilities:Essential Functions:Performs instrument installations, validations/verifications and training inside and outside their assigned territory as directed by the Clinical Applications Manager (CAM). Coordinates the instrument go-live process with internal and customer stakeholdersWithin their assigned territory installed base, responsible for ensuring total customer satisfaction and base maintenanceResponsible for customer clinical & technical support and education. Instructs customer on proper operation and clinical utilization of productsAchieves and maintains a high level of competency in technical knowledge of products and services. Strives to achieve similar competency regarding competitive systemsAchieves/maintains a comprehensive knowledge of regulatory requirementsResponsible for knowledge and competency regarding Data Management Systems (including pre¬sales, and post-sales support activity)Identifies opportunities to further penetrate current IL installed base and grow revenue within assigned accounts. May assist Sales Consultant with lead generation through pre and post-sales supportPerforms product demonstrations.Participates in seminars, workshops and convention exhibit activities as requested by ManagementDevelops/ maintains an account list and calls on each according to required frequenciesMaintains aspects of Customer Databases and Property Accountability DocumentsManages and controls personal travel and expense budgetPrepares forecasts and other monthly reports as required by managementResponsible for complying with all regulatory (including ISO) mandated policies, procedures and workSecondary Functions:To be determined, as needed, by managementBudget Managed (if applicable)Personal T& E BudgetInternal Networking/Key relationshipsTo be determined based on department needs, to include interactions such as:North America Commercial OperationsCustomer ServiceTechnical Support GroupSkills & Capabilities:The ideal candidate for this position will exhibit the following skills and capabilitiesEfficiently works under pressure to meet deadlines.Proven technical proficiency and knowledgeStrong planning and organizational skillsProject management skills/experience desirableAbility to communicate effectively at varying levels of the organization. Demonstrated proficiency in written and verbal communicationDemonstrated problem solving skillsCollaboration, capable of executing in a team environment.Ability to present complex technical concepts for varying levels of customer staff, including physiciansQualifications:Minimum Knowledge & Experience required forthe position:Education:Associates degree in Medical Technology (preferred), Respiratory Therapy, Nursing or related scientific discipline required. Bachelor’s degree preferredExperience:Minimum of 2-3 years’ work experience in a lab or clinical settingAdditional Skills/Knowledge:Strong computer skills (Word, Excel and PowerPoint)Language: Fluency in English RequiredInternational Mobility:Required: NoTravel Requirements:Approximately 80% of timeWerfenWerfen, founded in 1966, is a worldwide developer, manufacturer and distributor of specialized diagnostic instruments, related reagents, automation workcells, and data management solutions for use primarily in hospitals and independent clinical laboratories. The Company’s business lines include Hemostasis, Acute Care, and Autoimmunity diagnostics, as well as Original Equipment Manufacturing. Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.Our North American Commercial Operations, as well as our Headquarters and Technology Center for Hemostasis and Acute Care Diagnostics, are based in Bedford, MA. Our Headquarters and Technology Center for Autoimmunity Diagnostics is based in San Diego, CA. Additionally, our Technology Center for Hemostasis and Blood Gas Reagents is in Orangeburg, NY, and our Technology Center for Whole Blood Hemostasis is in San Diego, CA.If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/VWe operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 5,000 employees around the world comprise our Werfen team.www.Werfen.Com

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