Associate Director, Account Medical Advisor (West Region) Los Angeles, Orange County, Southern California

Description:

Description:

The Associate Director, AMA, will function as a field based extension of Medicine serving as the account medical lead working with key decision makers within organized customer organizations including payors, health-systems (IDNs), pharmacy benefit managers, and other organizations providing coordinated, systemic and population based patient care.

The AD AMA will focus primarily on regional and large regional accounts.

When necessary and assigned, the AD AMA will support accounts that may span multiple regions.

The AD AMA will leverage a deep understanding of the overall healthcare environment along with his/her scientific acumen across multiple therapeutic areas to serve as a highly credible and knowledgeable scientific resource to assigned accounts Teams and to the broader Market Access and Health-Systems marketing teams, and the Payor Sales and Health-Systems customer-facing teams.

The AD AMA will be front line in responding to scientific inquiries of the account.

The AD AMA will serve as an account-focused resource for who will, in adherence to the principles of scientific exchange, obtain scientific insights driven by approved scientific objectives to inform the strategies and objectives of Medicine.

The AD AMA role is essential to ensure that Medicine remains customer focused, and takes into account the needs and focus of the managed markets customer base in developing its medical/scientific strategy.

The AD AMA will demonstrate leadership by anticipating trends and providing account-related insights to the commercial account team to enable them to capitalize on opportunities to influence how care is accessed and delivered.  The AD AMA is the lead Medical point of contact for his/her assigned accounts and will proactively establish science-based relationships within the account.

The AD AMA will provide strategic medical leadership and insights to the commercial account teams to help inform their account planning and will coordinate appropriately with his/her commercial counterparts to ensure transparency about their account interactions.

The AD AMA will be the lead medical resource for the account team and expert on scientific developments in the marketplace and will be the product expert within the extended account team.  The AD AMA when requested by account team and HPT&D leadership, will provide supplemental training to the extended account team members.  The AD AMA, in alignment with AMA leadership will execute the TA objectives while ensuring that strategic medical initiatives are executed according to plan.

The AMA will gather scientific feedback and insights on (a) TA-specific scientific topics of interest, and (b) BI’s clinical development and evidence generation programs including trial design and bring such feedback into BI.  The AD AMA will identify appropriate account based scientists with an interest in and qualifications for conducting research.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers.

Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies’ success.

We realize that our strength and competitive advantage lie with our people.

We support our employees in a number of ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking and work-life balance.

Our competitive compensation and benefit programs reflect Boehringer Ingelheim’s high regard for our employees.

Duties & Responsibilities:

Ensure the timely and appropriate delivery of relevant scientific information including scientific data and information on BI’s pipeline or marketed products to key decision makers (KDMs) with appropriate scientific expertise within identified regional accounts.

Respond to requests from the customers and in a manner consistent with applicable compliance guardrails and the principles of scientific exchange that aligns with customer needs and BI’s account medical objectives as defined in account plans.

Build strong and trusted relationships with the medical and scientific leadership at the account by serving as the Medical point of contact.

Lead the development with input from the BI account team’s knowledge of the customer, the medical/scientific strategy for the parent and/or child account plan, and coordinate the seamless implementation at affiliated accounts.
Develop, the account-specific, TA aligned medical plan and execute appropriately.
Develop and enhance knowledge of the customer by working collaboratively with the account team and other customer-facing personnel to provide account and medical market insights insights and feedback. 
Execute the medical/scientific strategy for the regional accounts assigned in accordance with the TA-specific and account-specific medical objectives and provide insights and feedback regarding account interactions to Medical and Commercial team members.

Identify and deliver meaningful scientific content appropriately in response to customer inquiries.

Identify and deliver meaningful scientific content proactively when aligned with approved guidance and scientific objectives.
Engage in scientific exchange to understand customer data needs, gather feedback and scientific insights that may identify gaps that BI can potentially address through the (a) clinical development plan, (b) product maintenance and optimization plan and (c) development of appropriately vetted scientific resources and materials.

Analyze and assist with reporting of scientific insights from regional accounts for which the AMA is responsible.

Assess and understand account strategies for disease management, treatment protocols and the patient journey.

At the direction of AMA/FBM Leadership, share scientific insights from customer interactions with internal
stakeholders to inform and/or influence commercial and/ or clinical development strategies to meet the challenges posed by the evolving public and private healthcare trends and healthcare policies.
Identify appropriate account based scientists with an interest in and qualifications for conducting or participating in BI-sponsored clinical studies or external collaborative research studies and communicate this information according to established Medicine or Commercial process and procedures.

Gather and interpret the customer’s research objectives and communicate such information to appropriate BI personnel.

Have a working understanding BI strategic objectives, CDMA MTP and account drivers and communicate proposed scientific partnership for collaboration opportunities and ideas (e.g.

traditional/non-traditional research, pragmatic clinical trials, Real World Evidence generation) that may address BI interests to the appropriate BI personnel consistent with applicable process and procedures.
Expand BI’s understanding of key account drivers, internal workings, and clinical decision making approaches regarding population health.

In addition, the AMA will be aware of and communicate insights regarding medically relevant developments within the competitor landscape to internal stakeholders.
Ensure internal stakeholders are aware of customer needs, expectations, and perceptions on matters related to BI products, initiatives, and clinical development.

Work with other account team personnel including other AMAs (beyond assigned accounts) to understand customer macro trends and areas of focus and evaluate whether these may be leveraged across AMA-assigned accounts.
Continuous learning to maintain a high level of knowledge regarding (a) new scientific developments in our products and therapeutic areas of interest, (b) changes within the assigned AMA account that impact BI strategically, and (c) macro trends and changes in the healthcare environment with impact to customers and to BI.
The AMA will adhere to all relevant BI policies and procedures and compliance expectations for AMA activities.

The AMA will incorporate ethical decision
– making into all business practices.

Requirements:

Master’s degree in a scientific discipline (e.g.

MSc.) from an accredited institution required, with a minimum of seven (7) years in the pharmaceutical/healthcare industry of which four (4) years are in a customer-facing role or in a formulary management/market access role is required; OR
Bachelor’s degree from an accredited institution with Healthcare Professional License in related field (e.g., RPh), with a minimum of nine (9) years in the pharmaceutical/healthcare industry, including five (5) years in a customer
– facing role or in a formulary management/market access role is required.
Doctoral degree preferred (e.g.

PharmD, PhD, MD, DO).
Prior experience in one or more of the following: medical affairs, clinical practice, research, academic or managed healthcare is required.
Prior medical/scientific field experience required.
Prior experience interacting with or working within a payer or organized provider highly preferred.
Prior experience working in/across multiple therapeutic areas preferred.
Demonstrated understanding of pharmacoeconomic and health outcomes research principles, disease management principles and tools and EBM strongly preferred.
Solid understanding of the healthcare environment and its impact on pharmaceutical companies, payers and organized providers preferred.
Prior training/experience in outcomes research and evidence based medicine preferred.
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