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Assistant Director, Clinical Services

The People Concern

This is a Full-time position in Los Angeles, CA posted May 7, 2022.

Schedule: Monday
– Friday (8:00am-4:30pm)Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan.

We also provide extensive management training opportunities, public (student loan forgiveness), flexible remote work schedule to be determined.SUMMARYUnder the supervision of the Director of Clinical Services, the Assistant Director will oversee the case managers who provide services to adults, both in West Side interim housing and in the field.

In addition, the Assistant Director will monitor and ensure that staff provides high-quality services that meet or exceed required contract, funder, and agency standards.

This position is responsible for maintaining the efficiency of operations while fostering an integrated sense of teamwork among staff, both in the Clinical Services program and at all co-located sites.ESSENTIAL DUTIES AND RESPONSIBILITIES* In collaboration with supervisor, monitor all administrative aspects of agency’s Department of Mental Health (DMH) contracted mental health services, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner* Develop and plan strategically for future programmatic needs and community partnerships* Provide clinical guidance to staff, oversee crisis intervention and ensure adherence to policies* Complete required reporting to funders as outlined by contract requirements* Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic databases* May provide individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards once licensed for two years* Provide individual and team supervision, support, and performance evaluations for all assigned staff* Assist in recruitment, selection, training, supervision, and evaluation of direct service staff* Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts* Monitor and maintain active roster for all program clients, as well as roster of service requests; coordinate with QA Department to maintain Service Request Log in Electronic Health Record, Exym.* Ensure adherence to funding source contract and performance standards* Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients* Effectively represent agency at funding partner or collaborative meetingsQUALIFICATIONS* Valid and current California Licensed Clinical Social Worker, Licensed Marriage Family Therapist or Licensed Clinical Psychologist, or licensed eligible, in good standing with licensing board preferred* Certification or experience two years’ full-time, post-graduate experience providing supervision to treatment teams, interns, and/or ASWs and AMFTs preferred* Outstanding clinical review skills and crisis management skills* Strong training, project management, and team-building skills* Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients* Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills* Knowledge of trauma informed services, housing first and harm reduction methodologies.* Experience providing administrative and clinical supervision* Experience working with people living with mental illness and/or substance abuse* Contract and quality assurance experience* Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applicationsEnvironment and ResponsibilitiesWork Environment* Combination of field and office environment* Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.* On occasion walk or drive to different local sites* Will necessitate working in busy and loud environments* Will be exposed to elements like cold, heat, dust, noise and odor* May need to bend, stoop, twist and sit throughout the dayResponsibilities Common To All Agency Employees* Maintain a safe work environment and confidentiality at all times* Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues* Organize and prioritize multiple activities to meet all external and internal deadlines* Maintain professional demeanor that reflects positively on the agency* Demonstrate respect and courtesy toward others* Able to thrive in a work environment emphasizing teamwork and collaboration* Respond promptly in all aspects of communication* Work with minimum supervision* Perform other duties as assignedThe People Concern is an equal opportunity employer dedicated to non-discrimination in employment.

We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.