Overview:Supervises clinic administrators, directors and program managers and works with physician leadership and corporate support services to deliver medical services are operating effectively and meeting the strategic goals and mission of the corporation.
Provides highly responsible and complex administrative support to the VP of Health Services.Responsibilities:Manages the development and execution of operational plans to deliver high quality, patient-centered care according to AltaMed Enterprise Goals.Implements and evaluates operational standards for all sites to assure efficiency and effectiveness of service delivery methods.Works with Clinic Administrators, Physician Leadership, and Corporate Support Services to drive improvement in Medical Group Star ratings.Oversees development and implementation of staffing and resource plan for the Medical Group.Oversees development and implementation of staff training and development to achieve desired goals and meet company standards.Works with Facilities Planning to manage facility expansions and transitions, assuring that operational requirements are met.Assigns resources to appropriate Quality Improvement initiatives to achieve company goals.Oversees the development and management of operational budgets for the medical and dental offices.Acts as administrative liaison and resource for corporate support service departments to alignment to goals and delivery of high-quality services, e.G.
Purchasing, IT, Human Resources, Finance, Development, external regulatory or funding agencies, and other external partners.Acts as supervisor and mentor for the Clinic Administrators, Directors and Program Managers, working with the team and each individual to maximize growth in their skills, knowledge and performance.Completes subordinates performance evaluations in a timely manner.Participates on various internal and external committees, representing the corporation and/or the medical and dental operations.Assures that medical and dental offices comply with all internal policy and external regulatory or funding requirements.Works pro-actively with management and physician leadership to identify and respond to shifts in service demand or supply.Serves as the business champion/project leader for key operational initiatives and projects as assigned, utilizing a cross-functional/programmatic approach.Performs other related duties as assigned.Qualifications:Bachelors Degree in Business, Nursing, Health Administration or other health related fields required; Master’s Degree in Business, Public Health or Health Administration strongly preferred.8+ years’ experience required in ambulatory care management, overseeing multiple office locations.Experience in financial management, program development, personnel management, project management and quality management strongly preferred.Demonstrated results in executing complex initiatives and projects.