Job Description: 3M Healthcare Collections Specialist II
– REMOTE USA Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you.
With a diversity of people, global locations, technologies and products, 3M is a place where you can collaborate with 96,000 other curious, creative 3Mers.
“For more than 30 years at 3M, I’ve seen firsthand how it’s a place where curious, creative and collaborative people thrive and build a rewarding career.
As a leader in this company, my goal is to ensure each 3Mer sees and feels the positive impact we’re making around the world”
– Mike Roman, chief executive officer and chairman of the board at 3M This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You’ll Make in this Role Responsible for research, analysis and resolution of high volume, complex customer accounts receivable, order entry exceptions and disputes involving contractual agreements and non-standard billing agreements with hospitals, group purchasing organizations, nursing homes and miscellaneous medical service providers requiring durable medical equipment and associated peripheral medical supplies.
As a Healthcare Collections Specialist II, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world.
Here, you will make an impact by: Reviews, analyzes, and reconciles initial Accounts Receivable and Order Entry exceptions and discrepancies to ensure accurate invoicing and prompt payment within 3MKCI business practice and time sensitive guidelines.
Performs extended resolution activities on more extensive exceptions and discrepancies including engaging parties such as Finance Department, National Contact Center, Contracts Area and 3MKCI USA field staff to collect necessary transaction details required to advance the resolution process.
Utilizes higher-level knowledge of accounts receivable practices and information systems to identify and remove barriers to account collection.
Facilitates high volume, extensive professional level verbal and written communications to a broad spectrum of internal and external contacts during all resolution activities operating within strict federal credit guidelines and in full compliance with Sarbanes-Oxley regulatory requirements.
Researches and verifies all requisite specific transactional information such as contractual stipulations and service dates, initial order entry information, purchase order information, contract information such as price breaks, volume commitment levels, current and actual volume levels.
Practices continual autonomous decision-making based on knowledge and understanding of a variety of contractual pricing structures.
Facilitates independent actions to assure purchasing and activities are within stated contractual guidelines including recognizing and complying with various dynamic and goodwill pricing structures.
Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications: High School Diploma, GED or higher (completed and verified prior to start) from an accredited institution.
Three (3) years of medical collections experience in a private, public, government or military environment.
Additional qualifications that could help you succeed even further in this role include: Maintain confidentiality and discretion in business relationships and exercise sound business judgment.
Analyze and resolve complex A/R discrepancies.
Demonstrates knowledge of basic accounting skills.
PC skills to include use of Microsoft Excel and Word.
Excellent telephone communication skills and customer service skills.
Demonstrates excellent problem-solving skills and negotiating skills.
Repetitive keyboarding over 95% of the time and phone usage 60% of the time.
Travel: May include up to 0% domestic/international travel Relocation Assistance: May be authorized Location: REMOTE USA Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being 3M offers many programs to help you live your best life
– both physically and financially.
To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Twitter 3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Our approach to flexibility is called Work Your Way, which puts employees first and drives well-being in ways that enable 3M’s business and performance goals.
You have flexibility in where and when work gets done.
It all depends on where and when you can do your best work.
Pay & Benefits Overview: https://www.3m.com/3M/en_US/careers-us/working-at-3m/benefits/ 3M is an equal opportunity employer.
3M will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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