DescriptionMission StatementThe Salvation Army, an international movement, is an evangelical part of the universal Christian church.
Its message is based on the Bible.
Its ministry is motivated by the love of God.
Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.Position SummaryThe SSVF Healthcare Coordinator position provides services that include connecting Veterans to VA health care benefits or community health care services where Veterans are not eligible for VA care.
This position provides case management and care coordination, health education, interdisciplinary collaboration, coordination, and consultation, and administrative duties.
SSVF Healthcare Coordinators work closely with the Veteran’s primary care provider and members of the Veteran’s assigned interdisciplinary treatment team.Essential Functions+ Conducts assessment of the Veterans in collaboration with the interdisciplinary+ treatment team, the Veteran, family members, and significant others.+ Act as a liaison between the SSVF grantee and the VA or community medical clinic+ and other healthcare providers, coordinating care for a population of Veterans with+ complex needs who require assistance accessing health care services or adhering to+ health care plans.+ Work closely with the Veteran’s assigned multidisciplinary team, including medical,+ nursing and administrative specialists, and case management personnel.+ Work within SSVF team to provide timely, appropriate, Veteran centered care in an+ equitable manner.+ Work collaboratively with healthcare team and Veteran to identify and address system challenges for enhanced care coordination as needed.+ Work closely with Veterans to assist them in communicating their preferences in+ care and personal health-related goals, in order to facilitate shared decision+ making of the Veteran’s care.+ Serve as a resource for education and support for Veterans and families, and+ help identify appropriate and credible resources and supports tailored to the+ needs and desires of the Veteran.+ Participate as needed in the development of the Veteran’s care plan; with+ emphasis on community services, outreach, and referrals needed for the+ + Review care plan goals with Veteran and conduct regular non-clinical barrier+ assessments, and provide resources and referrals to address barriers as needed.+ Periodically review effectiveness of resources and make modifications as needed.+ Monitor Veteran’s progress, maintains comprehensive documentation, and+ provides information to the treatment team members when appropriate.+ Use clear language to communicate recommendations to support the Veteran+ and family members or care givers, as well as identify questions Veterans andtheir families may have about their treatments.+ Provide comprehensive case management and care coordination across episodes of care—acting as a health coach by proactively supporting the Veteran to optimize treatment interventions and outcomes.+ Coordinate services with other organizations and programs to assure such services are complementary and comprehensive; directing activities to maximize effectiveness and a continuity of care for the Veteran.+ Serve as a liaison to VA and community health care programs, and represent the SSVF program in contacts with other agencies and the public.+ Assist in coordinating supportive and additional services with the Veteran, which includes linking Veterans and caregivers to supportive services, which include, but are not limited to housing, financial benefits and transportation—in collaboration with their SSVF housing Case Manager.+ Serve as the subject matter expert on community resources related to the needs of the Veteran.+ Assist in identifying the Veteran and family’s health education needs and provide education services and materials that match the health literacy level of the Veteran.+ Other duties as assigned.Pay Range$23-$25/hourWorking ConditionsOffice/field environments; travel from site to site; exposure to computer screens and inclement weather conditions; may work or inspect in confined spaces; public contact.
Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis.
Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
Ability to operate computer, fax and telephone.
Ability to lift up to 25 lbs.Minimum Qualifications+ Driving Test and MVR check (if applicable).+ Willingness to submit to extensive criminal background, drug and motor vehicle checks, as well as keep current on all Salvation Army Child Safety and Protect the Mission.+ Master’s Degree in Social Work or at least 5 years related experience.+ At least 3 years of relevant experience including vocational, housing, mental health, homeless services, human service or related field.+ Excellent communication skills.+ A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.+ Veteran Status preferred.Skills, Knowledge & Abilities+ Commitment to the holistic mission of The Salvation Army.+ Able to represent the Salvation Army to community organizations.+ Knowledge of social service resource systems and self-help intervention.+ Independently counsel populations of mental health, substance abuse, homeless individuals.+ Knowledge and skills in handling substance abuse and mental health issues.+ Knowledge of public benefits and financial resources available in the community.+ Ability to successfully develop relationships utilizing motivational interviewing.+ Crisis intervention and conflict resolution skills including use of motivational interviewing, harm reduction approach, and trauma-informed care.QualificationsEducationPreferred+ Masters or better in Social WorkExperiencePreferred+ 3 years: Experience including vocational, housing, mental health, homeless services, human service or related fieldEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)