Senior Manager, Public Programs, Special Events and Artist Relations (GRAMMY Museum)
WHO WE’RE LOOKING FOR
The Senior Manager, Public Programs, Events, and Artist Relations, handles running a wide range of evening programs targeted specifically to the general public, museum members, and the entertainment industry. This position will also oversee and project manage a variety of internal events for the museum.
The Sr. Manager works closely under the direction of the Vice President and side by side with the department Sr. Coordinator to year-round public programming in the Museums Clive Davis Theater. They also work closely with staff in guest services (security, box office, retail), production, digital content, marketing, social, communications, and development for all programs. It is important that this individual maintain positive relationships with all levels of GRAMMY museum staff as well as key external stakeholders and partners.
Sr. Manager, Public Programs and Artist Relations will have the insight and ability to develop strong artist relations including external relationships with record labels, artist management, music, and arts-related venues, as well as lead in the operation of public programs from beginning to end while always embracing the mission of The GRAMMY Museum.
Sr. Manager, Public Programs and Artist Relations is a qualified individual with event/production experience. This person must possess excellent administrative, social, and communication skills.
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WHAT YOU’LL DO*
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Work with Vice President, Sr. Coordinator, and Technical Director to manage programs and production needs for each program – from booking and scheduling load-in, soundcheck, hospitality needs, artist arrival time and end time, event production, and event flow.
- Responsible for project managing shows. In constant contact with tour managers to make sure all needs of the show are met, addressed, and resolved; review artist needs related to production, merchandise, ticketing, and rider requirements.
- Research artist and market data relevant to program bookings and provide information to the Vice President to determine if an offer should be made.
- Be familiar with program budgets, monitor spending, and make sure events stay within budget.
- Responsible for settling programs including gathering all invoices, issuing payments, and making sure all vendors are settled accordingly.
- Under the direction of the Vice President, actively reach out to record labels, managers, agents, and publicists with booking possibilities.
- Oversee the marketing and ticketing of events, confirm show details and artist requests with marketing and ticketing departments, and, along with Box Office Manager, ensure that shows go on sale and tickets are being sold.
- Manage ticket holds for each program. Process ticket orders for artist management, record label, press/promotions, house-seat requests, and reserved seating.
- Manage program logistics including greenroom hospitality as well as managing CD and book signings from start to finish.
- Represent the Public Programs department at Museum functions, local showcases, and industry events.
- Network, build, and maintain relationships with record labels, artist managers, publicists, and other potential programming partners.
- During auction season, help manage auction campaigns associated with artists including making asks, fulfilling orders, and collecting assets needed for each lot to ensure a successful campaign.
- Along with the Director of Digital Media and programming team, plan & execute live streaming programs & activities on COLLECTION: live and the GRAMMY Museum social media channels.
- Basic understanding of music clearance and publishing requests (in regards to posting programs on COLLECTION: live).
- Responsible for project managing all IN-HOUSE special events which could include fundraising benefits or galas, terrace partnerships events, exhibit opening nights, and more.
SKILLS & EXPERIENCE
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Excellent interpersonal skills required
- Ability to interact with all personnel in a professional manner required
- Ability to multi-task
- Ability to communicate ideas clearly and to interact with peers and senior managers
- Ability to solve practical problems and deal with a variety of different daily variables
- Attention to detail and accuracy is a must
- Ability to take and follow direction and feedback
- Bachelors Degree preferred
- Knowledge of Excel, Word, PowerPoint, Outlook, Search Engines, Database software
- A great level of confidentiality is required
- Punctuality required and ability to work overtime as needed
- Willingness to cooperate in a teamwork environment performing duties other than the ones described in this description as a way of supporting the organization.
- Bachelors degree; live event production experience preferred.
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PHYSICAL DEMANDS FOR CERTAIN ROLES*
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for long periods of time, and work at a computer for long periods of time.
The employee will be required to lift and/or move up to 60 pounds.
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GRAMMY MUSEUM*
Established in 2008 as a partnership between the Recording Academy and AEG, the GRAMMY Museum is a non-profit organization dedicated to cultivating a greater understanding of the history and significance of music. Paying tribute to our collective musical heritage, the Museum explores and celebrates all aspects of the art forms from the technology of the recording process to the legends who’ve made lasting marks on our cultural identity. In 2017, the Museum integrated with its sister organization, the GRAMMY Foundation, to broaden the reach of its music education and preservation initiatives. As a unified organization, today, the GRAMMY Museum fulfills its mission of making music a valued and indelible part of our society through exhibits, education, grants, and public programming.
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MISSION*
The GRAMMY Museum is dedicated to cultivating a greater understanding of the history and significance of music through exhibits, education, grants, preservation initiatives, and public programming.
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DIVERSITY, EQUITY, INCLUSIVITY & ACCESSIBILITY*
The GRAMMY Museum Foundation is committed to recognizing and celebrating inclusivity, diversity, equity, and accessibility, both internally as an employer and externally across our exhibits, programs, and education initiatives. Diversity, Equity, and Inclusion are part of our company Core Values. Like great music, success requires bringing together diverse voices. We strive to be as inclusive as the music and creators that we represent. As an organization dedicated to cultivating a greater understanding of the history and significance of music, it is our responsibility to tell the stories and contributions of music makers.
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EQUAL OPPORTUNITY*
The Recording Academy, its affiliates, and the music industry have a strong culture of inclusion and respect for everyone. The Recording Academy makes intentional, courageous, and principled decisions for stronger business outcomes and ensures that all creators and professionals live and work in a fair and safe environment. It is the Recording Academys policy to provide equal employment opportunity for all applicants and employees. The Recording Academy does not discriminate on the basis of race (nor traits historically associated with race, including, but not limited to hair texture and protective hairstyles), color, religion (including religious dress and grooming), creed, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information or any other characteristic protected by law. The Recording Academy will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the Recording Academy. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, access to benefits and training, recruitment, hiring, transfer, and social and recreational programs.
Location: 800 W. Olympic Blvd.,Ste. A245, Los Angeles, CA 90015
Job Type: Full-time