Category: Information TechnologyLocation: Virtual Posting, Los AngelesUS Citizenship Required for this Position: YesClearance Type: NoneTelecommute: Yes May Consider Full Time Teleworking for this positionShift: 1st ShiftTravel Required: Yes, 10 % of the TimePositions Available: 1Join Northrop Grumman on our continued mission to push the boundaries of possible across land, sea, air, space, and cyberspace. Enjoy a culture where your voice is valued and start contributing to our team of passionate professionals providing real-life solutions to our worlds biggest challenges. We take pride in creating purposeful work and allowing our employees to grow and achieve their goals every day by Defining Possible. With our competitive pay and comprehensive benefits, we have the right opportunities to fit your life and launch your career today. Northrop Grummans Enterprise Services organization is seeking a skilled ServiceNow Architect to support the strategy and consulting capabilities of our Next Gen Technology group. This position can be performed remotely. The position is for a ServiceNow Architect who has in depth knowledge of the ITSM, HRSD, ITBM, Portal and Low-Code / No-Code capabilities of the platform. In addition, the candidate should be able to provide technical knowledge and guidance on how to effectively implement CSDM, CMDB, Service Mapping and APM. The candidate is to be an expert on ServiceNow product technical knowledge and implementation based on previous implementation successes. This technology leadership role will work across organizations within Enterprise Services, customer-facing sectors, and corporate functions to identify use cases to help realize the benefits of ServiceNow to our organization. Additionally, this self-starter, with strong executive presence, must be able to function in a fast paced agile environment and be able to adapt as innovations occur. The ServiceNow Architects responsibilities include executing our ServiceNow strategy, facilitating business and adding other IT teams in design and execution of solutions, and being an integrated stakeholder in executing the governance model. To be successful in this role, you should have excellent ServiceNow technical skills spanning multiple ServiceNow modules and be accustomed to self-managing. You should also have vision for technology, strong leadership, communication, collaboration and interpersonal skills. Responsibilities: Participate in all technical aspects of building products and solutions on the ServiceNow platform. Collaboration with process owner to support governance activities Develop and maintain a ServiceNow-centric roadmap for solutions across the enterprise. Contribute on Agile engagements, utilizing agile methodology appropriate to ServiceNow deployment and tools to enhance project efficiency and quality. Define technical and design approaches, and advise technical/functional resources at a team-level on development and configuration best practices and activities. Participate in PI planning, sprint planning and review meetings and ensure the technical team follows recommended Provide peer code reviews Participate in internal knowledge sharing, coaching, and collaboration activities and initiatives.Basic Qualifications: Bachelor’s degree in Statistics, Mathematics, Computer Science, or related discipline and 20 years of relevant experience; Master’s degree and 18 years of relevant experience; PhD and 15 years of experience. At least 4 years of experience working with various modules within ServiceNow. Experience with web technologies and developing with JavaScript on the ServiceNow platform. Experience with supervising and inspecting code migrations between instances, as well as providing feedback to technical resources on approaches to remediate assigned defects. Experience with coordinating ServiceNow upgrades across multiple ServiceNow modules. At least one relevant ServiceNow product certification (e.g., ServiceNow Certified Application Developer Certification, ServiceNow Certified Implementation Specialist Certification, ServiceNow Certified System Administrator Certification) Ability to obtain and maintain a US Government security clearance, if necessary.Preferred Qualifications: A passion for advising and guiding business customers and other IT leaders on how to get the most out of ServiceNow and for learning the latest product features. At least 6 years of experience working with various modules within ServiceNow. Service Portal Catalog Experience or certification Knowledge conference presentation experience. Experience with DevOps using ServiceNow in an end-to-end product release pipeline. Active US Government security clearanceNorthrop Grumman is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO/AA and Pay Transparency statement, please visit www.northropgrumman.com/EEO. U.S. Citizenship is required for most positions.
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