Who we are and what we do n nSurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, and survey feedback.
Our platform empowers more than 20 million active users to analyze and act on feedback from employees, customers, website and app users, and market research respondents.
SurveyMonkey’s products, enterprise solutions, and integrations enable more than 345,000 organizations to deliver better customer experiences, increase employee retention , and unlock growth and innovation.
Ultimately, SurveyMonkey’s vision is to raise the bar for human experiences by amplifying individual voices.n n What we are looking for n nYou will report directly into our Director of Business Intelligence, and will be focused on working with data at scale, product management and marketing automation.
You will use the principles of data modeling to architect and lead the automation of EDW/Data lake and integration with marketing automation systems for SurveyMonkey.n n You Will n Lead data modeling and workflow automation to ensure Sales, Success, and Marketing teams to access and action on customer insights at scale Use your knowledge of Marketing & Sales domains specifically the digital, social, and mobile marketing trends to architect an outstanding data-driven platform for personalized campaign delivery and measurement Partner with team and vendors, to implement a cohesive enterprise solution ecosystem, while ensuring all aspects of security, data governance, legal, risk and compliance standards are met Develop the reference architecture for identity stitching, data cleansing and standardization to help track a customer journey Analyze and improve demand generation programs, and improve lead scoring models and recommendation models for demand funnel Work with Data team to shape enterprise architecture guardrails, standards and patterns and to use analytical & visualization tools such as Tableau n You Have: n 6+ years of experience as a Data Solutions Architect handling most/all of the tasks listed above Strong communication and presentation skills to express data engineering concepts, strategies to partners and teams Experience with SaaS platforms such as Marketing Automation (Salesforce Marketing Cloud) and Sales Enablement (Hubspot, Outreach) Bachelor’s degree or equivalent combination of education and experience Marketing Automation expertise in the integration of Salesforce marketing cloud solutions and data lake/EDW Experience building logical data models as well understanding of SQL Experience with Business intelligence tools or other data visualization tools like Tableau, Power BI or other similar tools Understanding of the technical architecture of data pipelines, warehousing and data management systems n What we offer our employees n nSurveyMonkey is a place where the curious come to grow.
By embedding inclusion into our processes, policies, and culture for our 1,000+ employees across North America, Europe, and APAC, we’re building a workplace where people of every background can thrive.
We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards , and Take 4 sabbaticals.n nSurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100.n n Our commitment to an inclusive workplace n nSurveyMonkey is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
Accommodations are available for applicants with disabilities.n n Learn more about our diversity, equity, and inclusion efforts here.