Best Practices Solution Architect

What’s it like to work at Quickbase?

Well, our company, our market and our customers are growing fast.

This means all Quickbase employees are engaged in interesting work, we try new and different things and lots of room for career advancement (1/3 of our employees are in a new role from 1 year ago!).

We work with exceptional colleagues and foster an environment that empowers those closest to the work to make decisions and provide each other the support to move quickly and learn as we go.

Quickbase combines the excitement and pace of a startup with the stability and work/life balance of a market leader.

Find out if Quickbase is for you!

You:

As a  Solution Architect,  you will provide  industry expertise and  technical insights during conversations with both new and existing customers.   W orking with our Sales team ,  you  will  consult with our customers and prospects  to better understand their business functions and processes, learn their  initiatives  and  key drivers, and help architect  technical  solutions to  achieve those objectives .   You will become an industry expert,  working with customers  on their terms .  

You will  facilitate  customer  workshops ,  helping  key stakeholders and decision makers to  get the most  value  out  of Quickbase.

You  have demonstrated  your  ability to  plan  and develop  technical solutions ,  solv ing  moderate  to  complex business problems.  In addition to a strong  business and operations  background ,  you  have a  technical  consultative mindset, always  showing  high levels of curiosity about customers and their objectives,  and  lever a ging all information sources  to drive future conversations.

Responsibilities:
Drive Sales Conversion: Support business development by  providing technical expertise during the sales cycle.  Develop New Business:  Partner with the Sales team to  Evaluate the needs and personas of key decision makers , and  formulate effective strategies  to win over those decision makers.   Partner for Success : Work  collaboratively  with  customers and prospects, and internally with  Sales, Customer Success, Customer Care, Product Management  and Engineering .  Drive Best Practices:   E nsure  customers implement  Quickbase  for  long-term success,  addressing  all  Security, Technical ,  operation a l, and  policy  concerns :  Design, architect and implement cloud technology solutions for enterprise grade environments and projects .  Document best practices, white papers, guides and process improvement .  Share expert level knowledge through mentoring, educational development, speaking engagements and blogs, and other social media outreach.

Qualifications:
5+ years business management consulting   Experience establishing and nurturing customer  relationships  at  all levels ,  with both technical and functional stakeholders   5+ years implementing and maintaining with  enterprise application  solutions,  databases , and  integrating with  enterprise  software  systems  Blend of business and technical education  Understanding of and hands-on experience with  front-end and back-end  coding  technologies
Specific industry experience working with customers in two areas preferred. Our areas of focus are:
Small business operations (ERP + CRM): Support SMBs through a flexible system of record (ERP / CRM), allowing these companies to manage multiple functions and processes centrally via Quickbase and adjust as they grow Streamline custom operations processes touching multiple stakeholders and systems in companies from 500-25k+ employees.

Work with organizations to coordinate complex operations and procurement processes that often involve multiple ERP systems, need visibility, and remove bottlenecks to coordinate tasks and responsibilities

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.

We are proud to be an equal opportunity workplace.

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