Senior Associate User Experience (UX) Designer
Please share the story of your career journey to Amgen.
Transcript
Hi, I’m Abby Fitch and I lead the customer care and experience team here at Amgen.
I started at Amgen about seven years ago, and I started out actually supporting supply chain from there I moved on to leading a regional team within the commercial IS organization.
And I took on my current role about four months ago.
I’ve had opportunities to work on starting up new affiliates, global acquisitions, and setting technology strategy, amongst many other things.
I love that I’m always being challenged with new opportunities and I love working for Amgen.
Hi, I’m Abby Fitch and I lead the customer care and experience team here at Amgen.
I started at Amgen about seven years ago, and I started out actually supporting supply chain from there I moved on to leading a regional team within the commercial IS organization.
And I took on my current role about four months ago.
I’ve had opportunities to work on starting up new affiliates, global acquisitions, and setting technology strategy, amongst many other things.
I love that I’m always being challenged with new opportunities and I love working for Amgen.
Abby
We are seeking a senior associate user experience designer to join our team and be a part of building products and capabilities aimed at accelerating digital innovation across Amgen.
In this role you will be a member of our centralized UX team, working with product teams of data scientists, business analysts, software engineers and others to develop new and forward-thinking capabilities for Amgen.
You will work closely with fellow UX practitioners and others to understand user needs, prototype and evaluate design options, recommend improvements, and help prioritize features based on user engagement.
The team will rely on your expertise to ensure the user’s voice is a driving force in building and advancing this work.
This is a remote work opportunity.
Key Responsibilities Include:
Plan and conduct user research to develop and maintain personas, experience maps, or other artifacts that reflect research insights Conduct comparative design analysis and/or heuristic evaluations, and develop associated findings and recommendations Build, review, refine, and deliver design artifacts such as wireframes or prototypes to illustrate product vision, concepts, and/or design options Draft usability review plans which outline research goals, tasks, and facilitator questions to be covered during usability review sessions Establish information architecture and basic content strategy as appropriate Facilitate one-on-one usability review sessions, document and analyze key insights and observations, and produce findings and recommendations Guide the team in how it considers trade-offs and options regarding design and feature choices for better adoption and experience Educate the product team on core UX techniques and principles Collaborate with fellow UX practitioners across the company to share insights, seek/provide design feedback, and help mature Amgen’s user-centered practices
Basic Qualifications:
OR
Bachelor’s degree and 2 years of User Experience Design experience
OR
Associate’s degree and 6 years of User Experience Design experience
OR
High school diploma / GED and 8 years of User Experience Design experience
Preferred Qualifications:
Professional experience as a user experience designer or researcher, including the ability to scope and lead user research activities, facilitate usability reviews, conduct heuristic design reviews, wireframe, and prototype Direct involvement in one or more of the following areas: using data and analytics to drive insights, data visualization, content strategy, inclusive design, and design systems Experience working as a member of a product team and ability to partner with software engineers, business analysts, product owner, and others Outstanding written and verbal communication skills, with ability to craft high-quality artifacts Creative problem-solver who proposes design options rooted in a deep understanding of user needs and context Intellectual curiosity coupled with core quantitative and qualitative analytical skills, aimed at advancing effective user-centered solutions Proficient in Microsoft Office Suite, Miro, XD or other wireframing tool, Balsamiq, and Optimal Workshop
Join Us
If you’re seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you’ll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics.
Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win.
Together, we live the Amgen values as we continue advancing science to serve patients.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Amgen requires all staff in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of employment.
In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance.
Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.
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Amgen is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status.