Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact.
Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.
Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day.
At DigitalBCG we use technology that unlocks human potential to meet the challenges of continual disruption. It draws upon BCG’s full spectrum of capabilities — from data analytics and strategic industry insight, to machine learning and AI, all backed by end-to-end client support. We offer clients the specialized teams, proprietary tools, and customized enablement methods tailored to engagements that tap the collective strengths of BCG.
At BCG Platinion we support our clients’ total digital transformation through technology, engineering, product, design, architecture, enterprise solutions, cybersecurity, and agile capabilities. BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. Our team applies a discovery-driven approach in order to create innovative and exciting end-to-end experiences at the intersection of people and technology.At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information.
Practice Area Profile
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.
BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group’s existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients’ total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion’s interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations.
What You’ll Do
What You’ll Do:At BCG Platinion, we’re bringing design to the front line of business challenges, creating work that solves problems in novel, feasible, and desirable ways. Our team applies a human-centered approach in order to create innovative and exciting end-to-end experiences at the intersection of people and technology. We are looking for a curious individual who is passionate about advocating for user needs. In this role, you will explore new domains and industries, make discoveries based on research data, and work with a talented team of people to create solutions inspired by those insights.
Principal Strategic Designers at BCG Platinion are:
- Human-Centered. They start with people and thoughtfully consider the usefulness and usability of everything they create.
- Expert Researchers. They both lead and play an active role in design and research. They are responsible for crafting research plans, performing fieldwork like interviewing and contextual inquiries, and synthesizing that research to make recommendations.
- Designers. They create wireframes, storyboards, and data visualizations to communicate a desired future state.
- Leaders. They lead large, complex projects, manage client relationships, and write and publish thought leadership documents.
- Discovery-driven. They find patterns, deconstruct large challenges, and communicate persuasively.
- Collaborative. They are supportive team members who give great feedback. They embrace working in interdisciplinary teams and believe different perspectives and backgrounds drive the most innovative solutions.
You’re Good At:
- Being an advocate for user needs and experiences throughout the design process.
- Defining and leading user engagements. Planning and leading large and complex research efforts, including in-person and remote user research to better understand people and their environments. Methods might include contextual inquiry, fly-on-the-wall observation, interviews, surveys, diary studies, and generative participatory activities.
- Leading analysis and synthesis of research findings. Capturing and synthesizing information into actionable insights and recommendations. Documenting user needs and ecosystems with methods like stakeholder mapping and persona documentation. Using tools like concept mapping to document an underlying information architecture.
- Evaluating user experiences. Conducting and leading evaluative research, such as usability testing (in-person and remote, moderated, and unmoderated) and expert analysis.
- Designing concepts, storyboards, wireframes, and prototypes. Creating design concepts at varying levels of fidelity (sketches of situations and user interfaces, wireframes of screens and interactions, etc.). Using a variety of prototyping tools (across fidelity levels) to make your ideas tangible and understandable.
- Designing and leading workshops with diverse stakeholders, from client teams to community partners, to collaboratively explore domains and challenges, synthesizing data, generating concepts, and presenting work.
- Mentoring and leading other members of the team in human-centered design and the field of Human Sciences to develop talent, provide direction, and oversee output and projects.
- Managing members of the team, leading them through the CDC (Career Development) process, giving timely and accurate performance feedback.
- Contributing to the BCG Platinion | MAYA Design’s consulting business by:
- Supporting business development through writing proposals, scoping projects, and showcasing the value of human-centered design to clients.
- Contributing to our thought leadership through written publications and speaking at events and conferences.
- Leading large complex projects as a project manager.
What You’ll Bring (Experience & Qualifications)
You Bring:
- 8+ years in a User Experience Research role, Strategic Designer role, or relevant professional experience.
- 6+ years of experience in a client-facing consulting and leadership role.
- BS/BA in human-computer interaction, interaction design, design planning, strategy or other relevant experience. MS preferred.
- Expert knowledge of research methods and frameworks, user interface standards, tools, and industry guidelines. The ability to reference best practices and design patterns, and to solve complex problems and novel interface challenges.
- Deep understanding of user experience design principles and best practices, with the experience and judgment to question convention when appropriate.
- Visual communication skills, using sketching and other tools to articulate thoughts about complex problems, datasets, or experimentation.
- Proven success working in and promoting a collaborative and iterative development environment.
- Expertise in prototyping and testing, future visioning, and strategy development.
- Mentorship/management experience.
- Purposeful travel based on client and business needs. Expect 30-50% travel
What to include in your application:
- A link to your portfolio that shows how you approach design challenges and demonstrates your affinity for human-centered design and design thinking.
What We Offer:At BCG, we care about our people, and offer best in class benefits to support you personally and professionally throughout your different life experiences including:
- An opportunity to partner with other BCGers on large digital transformation programs
- Ability to specialize by leveraging Global and Regional Specialty Training opportunity as BCG puts a large emphasis on continuous learning and we have an excellent education reimbursement program
- Attractive insurance package covering 100% of the premiums for medical, dental and vision coverage; generous parental leave and family planning and support benefits throughout your journey to grow your family including coverage of elective egg freezing and in-vitro-fertilization, as well as surrogacy and adoption reimbursement programs.
- A best-in-class workplace ranked multiple years in the top 10 of “Fortune’s 100 Best Companies to work for,” recognized as the #1 company where women are happiest by Fairygodboss and ranked by the Human Rights Campaign (HRC) as one the “Best Places to Work for LGBTQ Equality.”
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world’s best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible—and unlocking your potential to advance the world.
VACCINE:
Candidates should be aware that BCG currently maintains a policy requiring all US & Canada based employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. BCG is an equal opportunity employer and will provide a reasonable accommodation to those unable to be vaccinated for medical or religious reasons where it is not an undue hardship to the company to do so as provided under applicable federal, state, provincial and local law.
FOR U.S. APPLICANTS:
Boston Consulting Company (“BCG”) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
The first year base compensation for this role is $205,000 in USD.
In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG’s Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks. All our plans provide best in class coverage:
- Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
- Low $5 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
- Dental coverage, including up to $5,000 (USD) in orthodontia benefits
- Vision insurance with coverage for both glasses and contact lenses annually
- Reimbursement for gym memberships and other fitness activities
- Fully vested retirement contributions made annually, whether you contribute or not
- Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years
- Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
- Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.
To learn more about our employee benefit please check our Benefits page.