About Thrive Market
Thrive Market was founded in 2014 with a mission to make healthy living easy and affordable for everyone.
As an online, membership-based market, we deliver the highest quality healthy and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need.
Every day, we leverage innovative technology and member-first thinking to help our over 1,000,000+ members find better products, support better brands, and build a better world in the process.
We recently reached a significant milestone by becoming a Certified B Corporation, making us the largest grocer to earn this coveted qualification.
The Role
We’re looking for a Lead User Experience (UX) Designer join our Product and Design team.
You will lead the experience in which our customers search, discover, and purchase items on ThriveMarket.com and our native apps.
You’ll be an ambassador for our users.
You’ll define the details of our product design, from early concepting of new features to final spit-and-polish execution.
Working closely with our talented engineering, analytics, and product management teams, you’ll bring exceptional focus to the quality of our customer experiences.
What You’ll Do:
Work alongside product designers, product managers, engineers, data analysts and data scientists to create easy, intuitive, and trustworthy experiences for our members, driving product discovery, purchase conversion, and habit formation leading to high retention Manage and mentor a team of Product Designers, foster a culture of effective cross-functional collaboration Leverage user testing, research, interviews, and analytical data to get essential feedback to improve future versions of Thrive Market shopping experience Create customer-centric designs that address business, brand and user requirements Build prototypes, flow diagrams, wireframes and mockups to communicate design options and align on a solution Collaborate with engineers to create design specifications for implementation and align with standards for web and mobile platforms Improve and standardize design components across the digital experience Recruit, nurture, and retain best-in-class talent Reinforce a design-thinking culture that leverages the best product, technology, and innovative talent
What You’ll Need:
7+ years of experience designing User Experiences, 2+ years managing teams Experience driving design for consumer-facing products at startup or growth stage companies Degree in Design, Human-Computer Interaction (HCI), or related field An exceptional portfolio of shipped e-commerce product design that showcases your ability to move fluidly between user experience design and interface design Proven experience in designing information architecture and information systems A passion for customer-centric design and continual experimentation, iteration and optimization making design decisions with data and user testing as vital tools Experience creating wireframes and user flows and the flexibility and willingness to move from idea to whiteboard to execution quickly Expert understanding of web and mobile design principles Strong communication skills and collaborative mindset
Belong To a Better Company:
Comprehensive health benefits (medical, dental, vision, life and disability) Competitive salary (DOE) + equity 401k plan Unlimited vacation Stocked kitchen in our Thrive Market Home Office with Thrive Market products Yoga, meditation and other weekly events for mindfulness Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform Free Thrive Market membership and discount on private label products Learning & Development Training programs through Udemy Casual atmosphere and great people to work with
We’re a community of more than 1Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.
Thrive Market is an EOE/Veterans/Disabled/LGBTQ employer
At Thrive Market, our goal is to be a diverse and inclusive work place that is representative, at all job levels, of the members we serve and the communities we operate in.
We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind.
We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you’re thinking about joining our team, we expect that you would agree!
If you need assistance or an accommodation due to a disability, please contact us at and we’ll be happy to assist you.
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