Instructional Designer

Overview At this time all AM Best employees are required to show proof of vaccination (or exemption), and wear masks while onsite.

The Instructional Designer is responsible for the design and development of learning programs and materials which facilitate knowledge transfer in an effective, engaging and appealing manner which is aligned with adult learning principles.

Responsibilities Utilize written and visual communication skills to bring together text, images, video and audio to communicate and educate staff/clients Design, develop and manage online learning tools, performance support aids, online tutorials, and other learning collateral Convert storyboards (draft screen layouts, graphics, screen interactions and scripts) into eLearning modules and/or system “show me” tutorials to provide staff and clients with just-in-time learning opportunities Develop and integrate meaningful course interactions/activities throughout course design process to support knowledge transfer and learner retention Collaborate with subject matter experts to identify target audience’s training needs, course competencies and learning objectives to determine appropriate training medium Synthesize, organize and write course content based on input from subject matter experts, research material, previous training courses, and staff dialogue/interviews Manage training content/updates residing on SharePoint and similar content management systems Stay abreast of new trends and tools in adult learning principles and instructional/graphic design Qualifications 5 to 7 years’ of work experience in an instructional design role Bachelor’s degree in Business, English, Education or Graphic Design preferred.

Industry certifications in instructional design, curriculum development, performance improvement, project management, and content-specific certifications as appropriate (e.g.

CPLP, CPT, PMP, etc.) a plus Advanced organizational skills with ability to handle multiple assignments Advanced knowledge & application of adult learning principles Skills Excellent interpersonal , written and verbal communication skills Demonstrated ability to manage own time efficiently and effectively Self-starter, motivated and proactive in bringing new ideas and solutions to the table and aggressively seeking knowledge Proficient knowledge of eLearning development tools such as, Articulate Studio/Storyline, Captivate, Adobe Photoshop/Illustrator, and/or Flash Ability to write effective copy, instructional text, audio scripts/video scripts Demonstrated use of deploying accurate learning method tailored to fit audience style and demographic Ability to develop workflows and business procedures that correlate to training topic Proficient knowledge of traditional and modern training methods, tools and techniques Demonstrated ability to manage relationships with people of various responsibility levels and personalities Proficient in Microsoft Office (Excel, Word, PowerPoint) Adequate knowledge of learning management software and web delivery tools

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