Senior Application Support Engineer

Qualifications Bachelor’s degree At least 8 years of information technology experience At least 5 years of software development or DBA experience At least 3 years’ executive level engagement and customer service At least 5 years’ of experience in a professional services or legal environment preferred Working knowledge of Intapp, Carpe Diem, Salesforce, ServiceNow, iManage, DMS or other professional services platforms preferred Expert knowledge of Enterprise Software Systems Advanced knowledge of SQL and SQL Server Administration tasks (DBA skills) Knowledge of SQL Data Warehouse, SQL SSIS and SSAS reporting systems Advanced knowledge of IIS ASP.NET Advanced knowledge of software development procedures and tools and Advanced knowledge of customer service practices and philosophy. We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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