The best opportunity for work. Join our Seasonal Sales Support Specialist at Verizon.
Provide consistently excellent customer service experience by maintaining the highest degree of courtesy, confidentiality, and professionalism.
Handle all administrative aspects of the sale including completing customer contracts and warranties, pulling products from inventory, accepting customer payments, and filing the completed orders.
PRIMARY JOB DUTIES:
- Greeting/Queue Management
- Packing/Fulfillment
- Inventory Runner/Stocker
- In-Store Pickup & Curbside
- Accessory Sales
- Post-Sales Support (e.g. Device Setup, Accessory Install, etc.)
- BPK (Bill Payment Kiosk) Support
SECONDARY JOB DUTIES:
- General Device Purchases
- Refunds, Exchanges, CLNR (Certified Like-New Replacements)
- Maintain strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features.
- Educate and engage customers through product demonstrations.
REQUIREMENTS:
- Customer service and/or sales experience
- One or more years of relevant work experience
- Excellent interpersonal, verbal skills and attention to detail
- Ability to multi-task in a fast-paced team environment.
- Computer/POS proficiency
LOGISTICS:
This position (at 32-40 hours per week) requires –
- Willingness to work evenings, weekends, and holidays and to pick up an additional shift, if necessary
* Willingness to work across two locations within close proximity to one another (based on business needs).