Retail Customer Service Representative

The Customer Service Sales Associate consults with customers regarding our services.

Maximizing revenue opportunities by actively offering products and services and overcoming customer objections.

Ensures that the customer receive world class customer service and sales support.

This position is all about interaction and caring for our customers, where relationship building is an essential is skillset.

If you love talking to people and love to help them, this position can be a fit for you Job Responsibilities:
· Respond to incoming communications from internal and external customers and where necessary resolve and escalate issues as needed.

· Provide information and quote prices for all services.

· Communicate, and coordinate all and transportation arrangements, territory management, and business trips.

· Meet with our clients in person and provide acquisition services
· Improve the Customer friendliness and ease of use of Customer Facing Solutions.

· Manage and acquire potential clients, donors and customers
· Work directly with Marketing & Sales teams if needed
· Serve as a brand ambassador to our client partners
· Uses product knowledge to provide alternative solutions to customers’ issues Benefits of Working With Us:
· Opportunities to Travel
· Personal Growth and Development
· Cross-training in Business, Sales, Fundraising and Marketing
· Opportunities for Human Resources and Administrative
· Opportunities for Advancement
· We only promote within our company
· Benefits for Full-Time Candidates
· Weekly Pay Qualifications:
· Customer service and in-person campaign experience preferred
· Ability to multi-task and prioritize
· Critical thinking and problem-solving skills
· Prior retail experience preferred
· Superior interpersonal and written/oral communication skills
· Team player, loves to work with teams
· Work ethic \this is an in-person position
– not remote Job Type: Full-time Pay: $39,456.00
– $56,394.00 per year Benefits: Flexible schedule Health insurance Paid time off Paid training Shift: 8 hour shift Day shift Morning shift Weekly day range: Monday to Friday Weekend availability Ability to commute/relocate: Arlington, VA 22202: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Looking for local DC, VA, MD candidates only, do you live here?

Experience: Customer service: 1 year (Preferred) Work Location: One location

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