A training company has a current position open for a Remote Tier 1 and 2 Support Team Member.
Candidates will be responsible for the following:
Responding to student inquiries in a timely and efficient manner Making recommendations based on a student’s interests and history Collecting feedback and making recommendations for improvements and changes
Applicants must meet the following qualifications:
At least 1-3 years of working in customer service Must have experience in communicating with customers on phone, email, and chat Excellent communication skills, both written and verbal Empathetic, patient, and compassionate