Remote Design Marketplace Customer Service Team Supervisor

An online brand and design marketplace is in need of a Remote Design Marketplace Customer Service Team Supervisor.Core Responsibilities Include:Serving as the direct supervisor of the CS Leads and CSRs on your team Providing day-to-day support, subject matter expertise Driving productivity through contact prioritization via queue managementApplicants must meet the following qualifications:A Bachelor’s degree or equivalent work experience 4+ years of customer service experience 1+ years of leadership experience in a customer service setting Experience managing the performance of a team and driving results Excellent computer/software skills (Google Docs, Sheets, and Slides) Demonstrated leadership skillsSDL2017

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Customer serviceCustomer service

Job Requirements: Knowledge of computer applications as Windows, Microsoft Office. Fast decision-maker, Outgoing person with excellent customer service and communication skills. Be able to interact with customers/employees by phone, email,