A marketing and growth development firm has a current position open for a Remote Customer Support Specialist.
Core Responsibilities Include:
Developing expertise in our product and act as a subject matter expert for our customers Using strong critical thinking and troubleshooting abilities Providing first-tier support by responding to customer queries Skills and Requirements Include: Min. 1- 2 years of experience in a customer support role Experience & background in handling HTML/CSS/Javascript Have a passion for amazing customer service and going the extra mile Excellent written and verbal communication skills. Experience working with SaaS Enterprise applications Tech-savvy