Now Hiring Call Center Representatives to support a large healthcare company based in California.
This role is remote but candidates must reside near Los Angeles, Sacramento, or Redding area.
*Please Note: ALL CANDIDATES MUST BE FULLY/PARTIALLY COVID-19 VACCINATED IN ORDER TO BE CONSIDERED*
Responsibilities:
Resolves incoming calls concerning members eligibility, benefits, provider information
Composes routine and non-routine correspondence to answer benefits/provider inquiries in writing.
Performs inventory reduction
Reviews and analyzes member claims for accuracy as well as member education on how benefits are applied.
Provide deductible and max out of pocket information.
Provide status of a prior authorization requests.
Other duties as assigned.
Requirements:
High School Diploma or Equivalent
1 yr of Customer Service Experience
Call Center Experience Preferred
Pay: $18-20/hr BOE
Job Type: Full-time
Pay: $18.00
– $20.00 per hour
Benefits:
Health insurance
Schedule:
8 hour shift
Education:
High school or equivalent (Required)
Experience:
Customer service: 1 year (Required)
Work Location: Multiple Locations