Production Support Specialist I


WHAT IS THE OPPORTUNITY?The Production Support Specialist I is an entry-level role responsible for providing support to various production teams within the Small Business/Consumer and Commercial Operations groups. 

What you will doReceives and uploads conditions/documents pertaining to loans.

Initiates third party orders such as but not limited to appraisal, title, flood, insurance, credit, verifications of employment, etc.

Send various letters to clients to ensure City National Bank remains complaint with all federal, state, and local regulations.

Review and clear conditions within authority.

Perform routine data entry and validation tasks.

Follows up for trailing docs as needed.

Verifies and inputs loan information accurately into loan origination system.

Other duties as assigned by management.


H.S. Diploma

Minimum 1 year of recent mortgage or commercial experience.

Minimum 1 year of administrative/office clerk experience.

Skills and Knowledge

Ability to identify and resolve problems in a timely manner.

Strong attention to detail and accuracy.

Ability to maintain high levels of performance, especially in stressful situations.

Excellent written and verbal skills.

Excellent organizational skills.

Proficient PC skills, including Microsoft Office and Loan Origination systems

CompensationStarting base salary: $20.28 – $30.42 per hour. Exact compensation may vary based on skills, experience, and location.
*To be considered for this position you must meet at least these basic qualifications
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 

Benefits and PerksAt City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our . 

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.’ 

ABOUT CITY NATIONALWe start with a basic premise: Business is personal. Since day one we’ve always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to drive phenomenal growth today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

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