[Call Center / Remote]
– Anywhere in U.S.
/ Competitive Pay / Budget for the technology tools you need / 100% coverage on health, dental, and vision / 401K / Vacation stipend
– As a Phone Support Agent you’ll: Assist patients to fully resolve concerns and questions, both through the Thirty Madison application and the customer support phone line; Coordinate logistics associated with prescription insurance and medication delivery; Anticipate potential challenges that the patient might experience, and collaborate with them and Thirty Madison team members to improve the end-to-end patient experience; Keep organized records of patient interactionsHiring Fast >>