Payroll Customer Service Representative

About Us
For over 27 years, Abacus Payroll HCM has provide a comprehensive payroll and workforce solution for small businesses. Our office in Buena Park, CA, ensures a stable, professional, growth-oriented environment.

We’re inviting curious, reliable, self-starters who love helping people with details and numbers to join our All-Star Team.
As a Payroll Customer Service Representative, you’ll be the Go to for processing payroll efficiently and accurately.

Responsibilities
– Processing payroll requests accurately and on time
– Delivering exceptional customer care
– Communicating effectively in-person, by phone, and e-mail
– Collaborating and cross-training with other departments
– Functioning as a reliable and efficient team member

Qualifications
– Proven experience in successfully managing a high volume of data, while meeting multiple deadlines
– Demonstrated experience in dealing with customers
– A track record of reliability, confidentiality, and conscientious work habits
– Previous payroll experience preferred
– Two-year or four-year college degree a plus

Skills
– Knowledge of payroll fundamentals
– Computer savvy, proficient in Microsoft Outlook and Excel
– Attention to detail with an exceptional level of accuracy
– Ability to organize, prioritize and work independently with little supervision
– Ability to adapt and work efficiently in a dynamic environment

Compensation
$23.50 or Depending on Experience per hour

Position Type
Full-Time

Benefits
The Good Stuff at Abacus Payroll HCM:
Compensation, Benefits, and Perks
– Excellent compensation based on skills and experience
– Bonus Opportunities
– Full-Time, M-F 8:00am- 4:30pm, in-office
– Generous Paid Time Off: Paid Sick Leave, Holidays, and immediate Vacation Accrual
– Medical Insurance
– We match IRA-regardless of your contribution
– Career Advancement Training including reimbursements for designated certifications and courses
– Unlimited Personal Growth Opportunities in a small team-based office
– Snacks
– Celebration of Accomplishment Lunches

Associated topics: associate, call center associate, client, client service, intern, phone, platform support, service representative, telephone, telephone service representative

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