Who YOU AreBEN is seeking an Operations Support Specialist responsible for coordinating intradepartmental work efforts to ensure efficient business operations are maintained and customer expectations are met.
The Operations Support Specialist will assist in the day-to-day operations and provide comprehensive support to the Influencer Execution department in areas including, but not limited to, payment processing, invoicing, records management, and reporting to ensure all payment information is received so that customers are paid on time.
This role will help ensure compliance with internal processes and provide information and assistance to employees regarding procedures and policies, specifically focused on customer invoicing and payment.
This individual will be highly organized, pay attention to detail, have the ability to problem solve and maintain confidentiality.
You will be primarily responsible for assisting in payment processes and reports while helping identify opportunities for process improvement, investigating, and resolving escalated payment processing-related inquiries, managing the day-to-day relationship with Accounts Payable, customers and employees.
You will have a track record of executing quickly and can accurately prioritize your focus.
You are an excellent collaborator that can build strong relationships with internal and external customers.
Who WE AreBEN Group, Inc.
connects global brands to consumers through the power of popular entertainment.
From the world-leading product integration platform, to the global leader for rights clearances and representation (Greenlight), to the best in class Influencer channel optimization solutions (TubeBuddy), BEN Group helps elevate projects, amplify brands, and captivate audiences.
Our team is global, with offices in Los Angeles (headquarters), New York, London, Shanghai, and Provo.
At BEN, we recognize that our employees are the key to the company’s success and work hard to maintain our incredible company culture.
While BEN is a well-established organization and a recognized industry leader with a rich history of integration and licensing success stories, we have not abandoned our start-up mentality.
BEN continually evolves branding strategies through artificial intelligence and predictive modeling to meet the unique needs of our clients.
To that end, BEN is results-oriented, client-centric, and highly creative organization which offers candidates the opportunity to learn from the best and the brightest in this dynamic industry.
BEN offers a competitive benefits package and promotes an environment which supports our core values of Passion, Accountability, Teamwork, Empowerment and Inclusion.