Operations Agent- Customer Service

Ref ID: 03080-0011857577Classification: Customer Service RepresentativeCompensation: $19.00 to $22.00 hourlyOfficeTeam is seeking LOGISTICS candidates for an Operations – Customer Service position in El Segundo!What we are looking for:Experience in Air Import- Documentation- File Maintenance- Customs – Bond Arrival- Arrival Notice Notification- Fee CollectionSome Operational Experience- Delivery/Pick-up Orders – knowledge of territories- System Status Updating- Dispatching- Booking – CostingDuties:• Answer incoming phone call, e-mails and respond to customer’s requests• Taking bookings from customers• Track shipments and communicate with clients about the shipment’s progress• Follow-up on west bound transfers• Schedule pick-ups and deliveries• Update shipments in Trans Soft • Review the Work Day file for outstanding pickups• Cultivate a positive and enduring relationship with Customers and Vendors• Must be able to work in a very fast pace environment• Must be able to multi-task• Perform other duties and projects as assignedJob Requirements:Requirements: Sense of UrgencySelf-StarterAbility to work independently as well as in a group settingAttention to DetailExcellent Customer Service – internal/external customersMultitaskerExcellent verbal and written communication Bilingual – English/Spanish is a plusPrompt Email response and follow-upWeekend Availability – Rotation BasisOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs. When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms. Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. © 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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