Job Description: Make outbound calls to Banamex USA customers to inform of account closure Effectively communicate the closing process to customer.Commit to treating clients with utmost integrity, empathy and respect.Provide superior customer service by answering customer inquiries related to the outbound campaign and account closure process.Work as an individual contributor and as part of a team to achieve group goals.Qualifications: Excellent verbal and written communication skills in both English and Spanish Comfortable with systems and demonstrate proficiency using multiple screens and sessions.Works effectively under pressure and exhibits good judgment.Strong degree of reliability and dependability.Customer service background preferably in an environment where handling a high volume of outbound calls was experienced.Job Type: ContractExperience:handling calls inbound or outbound and experience with banking or mortgage or finance industry.: 1 year (Required)Location:Los Angeles, CA (Required)Language:spanish (Required)