Reference: AB_3791352
Job Opportunity with a Leading healthcare company in Los Angeles, CA is seeking experienced Call Center Reps; EAGER to JUMP RIGHT IN and join their team during a busy time of year! This healthcare company is known to have an admirable desire for the community to thrive. If you have the skills listed below and are interested in adding valued experience to your resume with a solid company, this is the job for you!
THIS JOB IS NOT REMOTE: Must live LOCAL TO Los Angeles CA 90027
Responsibilities
- Answering inbound calls assisting patients
- Placing outbound calls ragarding account status, complaints, etc
- Updating demographics, processing payments, scheduling appointments
- Heavy data entry and problem resolutions
Skills
- Bilingual Spanish Preferred
- Call Center Support
- Call Center
- Patient Care Coordination
- Receiving Incoming Calls
- Interpersonal Sensitivity
- Empathy
- Follow-up
- Active Listening
- Telephone Etiquette
- Basic Software Skills
- EHR/Epic
- Medical Software
- EMR
- Adapting to Change
- Medical Billing
- Basic Computer Skills
- Payment Acceptance
- Data Collection
- Microsoft Office
Education
- High School (required)
Qualifications
- Years of experience: 1 year
- Experience level:Experienced
Shift: First
Working hours: 8:30 AM – 5 PM
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EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.
San Francisco Fair Chance Ordinance:
Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.
City of Los Angeles’ Fair Chance Initiative:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.