Legal Support Services Supervisor

Legal Support Services Supervisor

Must have at least 8 years of experience in a law firm


Join our client, a distinguished multi-office law firm with a strong commitment to internal advancement, a supportive work culture, and a reputation for low turnover. With offices in downtown Los Angeles and Orange County, our client offers a cohesive environment, professional development opportunities, and deep respect for its staff. We are currently searching for an experienced Legal Support Services Supervisor to oversee the Firm’s Legal Assistants, Administrative Assistants, Word Processing, and Docketing groups. This pivotal role will contribute to enhancing collaboration, streamlining workflows, and ensuring the efficient functioning of the firm’s legal support teams.

Key Responsibilities:

1. Leadership and Management:

  • Lead and manage a national team of legal assistants, administrative assistants, and other support staff.

2. Process Optimization:

  • Identify opportunities for process improvements and implement solutions to enhance overall efficiency.


3. Staffing and Workload Management:

  • Ensure adequate staffing levels and coverage to meet the ongoing demands of the Firm.
  • Coordinate assignments to ensure a balanced workload allocation; manage overtime and facilitate after-hours support.

4. Attorney Collaboration:

  • Conduct regular attorney debriefs, project follow-ups, and assessments to maintain high-quality work product.

5. Professional Development:

  • Facilitate professional development, annual performance reviews, compensation recommendations, and employee relations support.
  • Develop training programs for support staff.

6. Technology Integration:

  • Collaborate with the IT Department to ensure the support teams are equipped and proficient with the necessary software.

7. Legal Knowledge and Training:

  • Stay informed about changes in legal procedures and provide ongoing training to support staff accordingly.

8. Recruitment and Budgeting:

  • Assist in recruiting, hiring, and training new legal support staff.
  • Contribute to budgeting and financial management related to support team expenses.

9. Travel:

  • Travel, as needed (up to 20%), among offices to attend Firm events and meetings and foster relationships with attorneys and support staff.

Experience and Qualifications:

  • Bachelor’s degree in business, legal, or related field, or equivalent experience, is required.
  • 4-5 years of experience working in a Legal Assistant or Legal Support Services capacity in a law firm.
  • Additional 1-2 years of experience working in a supervisory or workflow coordination capacity.

If you are a dynamic and experienced Legal Support Services Supervisor seeking a challenging role within a respected law firm, apply now to be part of a collaborative and forward-thinking team. Our client is dedicated to fostering professional growth, providing support, and maintaining a positive work environment. Elevate your career with a firm that values your expertise and commitment to excellence.

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