IT Support Specialist (Owens Valley, CA)

Caltech is a world-renowned science and engineering institute that marshals some of the world’s brightest minds and most innovative tools to address fundamental scientific questions. We thrive on finding and cultivating talented people who are passionate about what they do. Join us and be a part of the diverse Caltech community.

Job Summary

The Owens Valley Radio Observatory is a world class facility operated by Caltech for research in radio astronomy. Capabilities extend from 20 MHz up to millimeter-wave frequencies, and observations extend from our sun out to the early universe. With an extensive computer network for telescope control, data collection, and analysis, we have an opening for an IT Support Specialist. This unique opportunity is ideal for a candidate with broad skills and interests in maintaining Linux systems, the site network, and supporting users.

The network connects Linux servers and workstations, Windows workstations and laptops, and LAN-based test equipment. The successful applicant will work with engineers and scientists on site, and IT staff on campus, to maintain operating systems, computer hardware, and file servers. Additional tasks will include maintaining backups and websites, and assisting users with Windows and Linux IT issues. The successful candidate will also have the opportunity to participate in the design and development of high-performance network architectures to handle high-speed real-time data acquisition.

*This position is located in Owens Valley, CA*

The Observatory is in the Eastern Sierra, which affords an excellent environment for outdoor activities, including hiking, fishing, and skiing.

Essential Job Duties

Under minimal supervision:

• Maintain security and functionality of Linux systems
• Back up important data and files
• Assist users with computer accounts, email, VoIP, and other issues
• Upgrade computer and network hardware as required

Under full supervision:

• Maintain the site network, including wired, wireless, and fiber optic connections
• Manage VLANs, gateways, firewalls, etc.
• Contribute to network development for observatory projects
• Perform other related duties as assigned

Basic Qualifications

• Bachelor’s degree in an IT related field, or four years of experience in IT administration
• Expertise in the Linux CentOS or Ubuntu operating systems
• Knowledge of Linux LXD containers
• NAS and RAID technology experience
• User/group management
• Backup systems and strategies
• PXE setup
• Web servers (Apache, Nginx)
• Set up and use of version control systems (Git, Gitlab, CVS)
• Device management

Preferred Qualifications

• Lustre filesystem administration experience
• DevOps Tooling
• Docker
• Filesystems: btrfs, Ceph
• MAAS
• logstash
• CI installation/setup
• JIRA
• Sharepoint
• Wiki Setup
• sqlite
• Time Series Database Setup/Tuning – InfluxDB
• Familiarity with Windows operating system
• Knowledge of C++, Java or HTML 5, LabVIEW, Matlab, MySQL, Python, CANbus, Puppet
• Familiarity with NTP, Samba and SSH

Required Documents

• Resume

To be considered for this position please visit our web site and apply on line at the following link: https://hr.caltech.edu/work/job_openings

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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