Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture defined by The Gallagher Way,
Under the direction of the Utility Coordinator, this position responds to requests from utility companies, contractors, plumbers, state agencies and customers for utility locations pertaining to renewal, replacement and/or adjustments
Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts’ when handling different topics Identify customers’ needs, clarify information, research every issue and provide