[Customer Support / Remote]
– Anywhere in U.S.
/ Competitive Pay / Full medical, dental, and vision insurance
– As a Customer Service Rep you’ll: Handle customer support inquiries via text, email, phone, chat, and social media; Work directly with end users as needed to resolve issues, answer questions, and delight; Help build knowledge base articles and other self help content that keeps the people at bay and allows customers to solve their own issues up front; Constantly help track metrics, communicate trends across the company, and respond accordingly to capitalize on opportunities and remedy any issuesHiring Fast >>