Federal – Operations Support Consultant

Location: Washington, DCWe Are:Accenture Federal Services, helping our federal clients tackle their toughest challenges while unleashing their fullest potentialand then some.

What makes our approach so unique?

Operating from the nation’s capital, we bring together commercial innovation and leading-edge technologies to deliver an integrated and interactive experience that far exceeds expectations.

How?

Our passion meets purpose Through our diverse culture and inclusive thinking, we embrace our employees’ ideas taking them from concept to practical solutions.

Not to mention, we sleep well at night knowing our work directly impacts and improves the way the world works.

We keep our tech smarts sharp by providing abundant training and certification opportunities.

Are you ready to learn and grow in a career, while making a difference?The Work:Work with external and internal customers to develop and deploy Logistic/Supply Chain/Asset Management operations and lead the operations help desk.

Use knowledge of the client’s multiple business systems to provide Tier I and II system application support to end users, solving problems and issues of various size and complexity.

Client-facing role, building and maintaining relationships through superior customer service.

Assist with executing system testing of applications/systems, as well as facilitate User Acceptance Testing initiatives with end users.

Work across project teams to assist in training activities and requirements gathering.Here’s what you need:Experience external & internal customersExperience with lifecycle support and client facing experienceFamiliarity with testing and trainingStrong prioritization, escalation, and communications skillsBonus points if:Experience with user trainingExperience with Logistics Asset ManagementExperience with ServiceNow applicationsExperience with PeopleSoft applications Asset Management Supply Chain ManagementExperience with Microsoft Dynamics 365 applicationsExperience with Enterprise Data Warehouse Application EDWExperience with TableauFamiliar with the System Delivery Lifecycle preferably AGILE methodologyExperience with ERPs or Digital Platforms preferably ServiceNowThe extras:
– Citizenship Requirements
– Must be a US Citizen
– An active security clearance or the ability to obtain one may be required for this roleAs required by the Colorado Equal Pay Transparency Act, Accenture Federal Services provides a reasonable range of minimum compensation for roles that may be hired in Colorado.

Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location.

For the state of Colorado only, the range of starting pay for this role is $88,100 to $123,400 and information on benefits offered is here: https://www.accenture.com/us-en/careers/local/total-rewardsCOVID-19 UpdateThe safety and well-being of our candidates, our people and their families continues to be a top priority.

Please be aware that Accenture roles in the US require all employees to be fully vaccinated as a condition of employment.

Accenture will consider requests for medical or religious accommodation to this vaccination requirement during the recruiting process.What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization.

As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values.

Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities.

Read more here Equal Employment Opportunity Statement Accenture is an Equal Opportunity Employer.

We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy StatementRequesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.

If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

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