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Entry Level Customer Service

Rising Connections

This is a Full-time position in Los Angeles, CA posted June 3, 2021.

Our Customer Service Team is at the core of our diverse, interactive marketing firm. Our expertise in acquiring and retaining customers for our versatile client base hinges on our Customer Service Team’s ability to foster relationships with their target audience. By delivering consistent, positive customer experiences, we have a proven track record of transcending client objectives.We have an immediate opportunity on our Customer Service Team for a gregarious individual to train with the nation’s leading customer service professionals and gain invaluable skills in multiple departments, including: customer service, direct marketing, and business communications.Primary Responsibilities:Immerse yourself in personalized training sessions with a mentorImplement customer acquisition skills demonstrated by senior leadershipExhibit confidence in your knowledge of products and servicesEstablish rapport with customers to highlight their preferencesInitiate the sales cycle while educating customers on promotional featuresOffer consultative advice, actively listen, and resolve inquiriesMaintain a positive and professional demeanor to create a great impressionAdapt to varying environments and demographicsContribute to the progressive improvement of strategies by sharing customer insightsDesired Skills:Outstanding interpersonal communication skillsPersonable, friendly, and energeticThrives in a fast-paced team atmosphereProactive and solutions orientedSelf starter with a passion for learningApproachable yet assertiveStrong moral compassRequirements:Eligible to work in the U.S. without sponsorshipImmediately available for full time employment1 – 3 years of experience in retail, sales, and/or hospitalitySalary: $36,500.00 to $54,600.00 /year