We are looking for a customer service / data entry agent to join our team.
The ideal candidate should be detail oriented, organized, strong data entry experience and above average written, verbal and typing skills.Typical day in the position requires talking on the phone with customers about order status, entering customer orders into the system, following up with the warehouse on order status, checking stock and price for customers and building relationships with customers.Job DescriptionEstablished lighting manufacturer in Los Angeles is looking for a data entry customer service team member.Responsibilities: Enter incoming orders Answer Customer phone calls Assist customers with stock questions Help with RGA returns Work with trucking companies on shipping issuesQualifications: Strong written and verbal skills Strong work ethic Extremely Detail oriented OrganizedJob Type: Full-timeExperience/ minimum 2 years of previous office duties/order entryJob Type: Full-timePay: $15.00 $18.00 per hourBenefits:401(k)Dental insuranceHealth insurancePaid time offSchedule:Monday to FridayApplication Question(s):Do you have data entry experience?Education:High school or equivalent (Preferred)Experience:Customer Service: 2 years (Preferred)Work Location:One locationCommunication method(s) used:EmailPhoneJob Duties:Answer incoming customer inquiriesCollaborate with management teams to stay updated on new products, services, and policiesEngage with clients in a friendly and professional manner while actively listening to their concernsOffer support and solutions to customers in accordance with the company’s customer service policiesOther duties as requestedCompany’s website:Elcolighting.Com