nn Desktop Support Specialist nn nnA+ or Microsoft Desktop certification is required.nn nn Minimum 3 years’ experience in using, installing, supporting and fixing: nn nn
• Microsoft Office, including Access, applicationsnn nn
• Windows OSnn nn
• HP PCs, HP printers, ThinkPad laptopsnn nn
• Tools for remote support (e.g.
– Microsoft Remote Desktop, Track-it)nn nn
• Microsoft Active Directory, SCCMnn nn
• Scripting languages like PowerShellnn nn
• Print servernn