DCM Creations, Inc.: Japanese Bilingual Customer Support

Global IT Company is looking for Japanese Bilingual Customer Support Representative in Downtown Los Angeles, California.

(Temporality remote due to Covid-19 but should be able to commute to Los Angeles once the company restarts at-office work.)Summary:Global IT CompanyJapanese Customer Support Representative (Call Center)Sunday to Thursday (Japanese Holidays)4p.M.-1a.M.

(Summer time)/3p.M.-12a.M.

(winter time)$50K/yearDirect Hire, Great BenefitRequirements:The successful candidate will have primary responsibility in supporting our customers in Japan.

To accomplish this successfully, the work schedule are from Sunday – Thursday, 4pm to 1am (PST) March thru November DST and 3pm to 12am (PST) November thru MarchJapanese Professional Customer Service experience is a plusNo IT related experience required, but must be interested in customer service and IT industry/Technical mattersMust possess excellent communication skills both oral and written and be able to speak, read, and write in Japanese fluently(米系IT企業のコールセンター内での安定した正社員のお仕事です。IT業界への関心、日本向けカスタマーサービスにつき日本語でのお客様対応の経験がある方、1日100件以上のお電話対応にプロフェッショナルに対応でき、日本時間に合わせた勤務時間で働ける方。勤務開始時のトレーニングや、コロナ後の勤務の際ロサンゼルスのダウンタウンに通える方。)Job Type: Full-timePay: $50,000.00 per yearBenefits:401(k)Dental insuranceHealth insurancePaid time offVision insuranceSchedule:Weekend availabilityLanguage:Japanese (Required)Work Location:One location

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