We are looking for a customer service / data entry agent to join our team. The ideal candidate should be detail oriented, organized, strong data entry experience and above average written, verbal and typing skills.
Typical day in the position requires talking on the phone with customers about order status, entering customer orders into the system, following up with the warehouse on order status, checking stock and price for customers and building relationships with customers.
Job Description
Established lighting manufacturer in Los Angeles is looking for a data entry – customer service team member.
Responsibilities:
– Enter incoming orders
– Answer Customer phone calls
– Assist customers with stock questions
– Help with RGA returns
– Work with trucking companies on shipping issues
Qualifications:
– Strong written and verbal skills
– Strong work ethic
– Extremely Detail oriented
– Organized
Job Type: Full-time
Experience/ minimum 2 years of previous office duties/order entry
Job Type: Full-time
Pay: $15.00 – $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Application Question(s):
- Do you have data entry experience?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
Work Location:
- One location
Communication method(s) used:
- Phone
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company’s customer service policies
- Other duties as requested
Company’s website:
- elcolighting.com
Company’s Facebook page:
- https://www.instagram.com/elcolighting/
Benefit Conditions:
- Only full-time employees eligible
Work Remotely:
- No
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place